I am a paid subscriber to the Google AI service (Pro plan). I would like to draw your attention to a significant issue: while the subscription cost in the Republic of Moldova matches global standards, the service’s functionality is artificially restricted.
Despite paying in full, as a user from Moldova, I am blocked from accessing key developer tools such as Gemini Code Assist and the Gemini CLI.
This situation, where users from different regions pay the same price but receive a product with reduced capabilities, appears to be a discriminatory policy and a violation of consumer rights.
Please explain the reasons for these restrictions and provide a timeline for when the functionality in my region will match the full cost of the subscription. Otherwise, I request that you consider a price adjustment for the services.
As a paying subscriber, I would have upgraded from Pro to Ultra long ago, but the inability to utilize development tools prevents me from taking that step. Esteemed representatives of Google, please search for the term “Moldova” to ascertain the volume of requests and take definitive action! Do not compel us to patronize your competitors; we desire to avail ourselves of your services, not your excuses, and to pay for what we can actually use!
It would be easier to relocate to another country than to elicit a response here, or to find an amenable API provider, I fear.
It does feel like that! Unfortunately. Thanks to OpenAI for not falling behind and releasing all the new GPT versions that in some areas match and even surpass Gemini, so it is safe to cancel the subscription. I used GPT much more before, but decided to try Google Gemini — it sucks.
Well, Gemini is quite impressive when you can fully utilize its capabilities, rather than being limited to a fraction of its potential. It’s particularly perplexing why paying subscribers, who contribute the same amount as the rest of the world, receive comparatively less. Perhaps a price reduction of 50-70% for Moldova would be appropriate, considering we’re only granted a mere pittance of functionality, while the rest of the world enjoys the full spectrum of features? Gemini is commendable, but the treatment of its users is deplorable.
It is incredible how after so long time Moldova is still restricted.
It’s hardly surprising; someone simply isn’t escalating this issue to their superiors. The company is hemorrhaging money and clients, yet everyone seems content. It’s profoundly disheartening, of course.
Hello everyone,
Welcome to the AI Forum!
Thanks for reporting this issue.
Apologies for the delayed response.
Thank you for raising this issue. We have explicitly forwarded this feedback to our internal team.
We understand the importance of having full access to developer tools in your region.
Hello,
I’m glad to finally receive a response. If possible, could you please provide a rough estimate on the timeline? How much longer should we expect to wait for a solution? This issue has persisted for several years now. I’ve seen previous threads where it was stated that the feedback had been forwarded to the team, but those discussions eventually went silent without any resolution. I would appreciate some specific details rather than just a formal acknowledgment.
I received a response in my thread indicating that they are already working on it. If this is indeed the case, it should be available soon, and I certainly hope that it will be. [Moldova] Paid for "Google AI Pro" but blocked from Antigravity, Jules, and AI Studio - #6 by Vishal