Urgent: Renewed Ultra Subscription today, it does not work, requesting refund

When I try to use Deep Think, it says:

You’ve reached your limit for chats with Deep Think until 13 Mar, 11:51.

And when I try to use Antigravity, the same:

Claude Opus 4.6 (Thinking)

Refreshes in 18 hours, 37 min

It happens after another accident last week where I was unable to login to Antigravity at all on Windows because of bug. I requested refund but still haven’t received a response.