URGENT: Project stuck in black screen / loading loop (RpcError Status 3) - Need Data Recovery

Stitch
1

Hello Google Stitch Team,

I have a critical issue with my project which is currently stuck in an infinite loading loop (black screen) and is inaccessible via web browser, incognito mode, desktop app, and multiple devices.

This is impacting a client delivery deadline this week.

Troubleshooting Steps Taken:

  • Cleared browser cache and data.
  • Switched Google account language to English.
  • Attempted to access via different computers and mobile devices.
  • Extracted network payload via DevTools.

The console shows a persistent RpcError Status 3 and a RegisterClientLocalizationsError.

Project URL: Stitch - Design with AI

Error Logs from Console:

main.js:64 Uncaught (in promise) RegisterClientLocalizationsError {message: “Cannot read properties of undefined (reading ‘translations’)”, name: ‘RegisterClientLocalizationsError’}
m=oxe1Cc:449 {“stack”:“RpcError\n… (rest of the first log) …”,“B”:false,“status”:}
index-DeqJxm74.js:221 Error during ListSession poll {“stack”:“RpcError\n… (rest of the second log) …”,“B”:false,“status”:}

Extracted Project Data (Payload from Rpc execute):

{
  "wrb.fr": [
    "eW2RYb",
    "[
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        // COLE O RESTANTE DO SEU JSON COMPLETO AQUI
      ]
    ]
}

Thanks!

1 Like
2

I am encountering a similar issue; I was developing a design on Stitch via the web, but my project is now stuck on a black screen. My other projects are opening without issue. I attempted to retrieve the project using MCP from Antigravity, but I am receiving a ‘bad request’ error. It appears there is a widespread problem at the moment.

3

I managed to fix this issue by duplicating the project

1 Like
5

Hey @Thiago_Aguiar thanks so much for the detailed breakdown! It really helped us pinpoint the issue and resolve it quickly. We apologize for the trouble this caused your project.

The fix is now live and has passed our internal tests. If you run into anything else minor or major please let us know. We value your input and are always looking for ways to improve.

6

Yes @semihgenc you got it right, we dealt with a significant outage this past weekend, but a fix has been deployed and services are restored. Please give it another try and if you face any trouble with your projects, we are here to help.