Dear Google AI Team, I’m writing to request an urgent review of my account status. My Gemini API free tier quota has been permanently set to 0, effectively blocking me from all programmatic API access for development and learning purposes. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 
ACCOUNT BACKGROUND ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I am a loyal Google Gemini Pro subscriber for over 6 months. I pay for Gemini Pro because I believe in Google’s AI technology and use it daily. I’m also actively learning to develop with Google’s APIs to build useful applications. This makes the current situation particularly frustrating and unfair - as a paying customer who supports Google’s ecosystem, I’m now blocked from the free development tier that should be available to me. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 
THE PROBLEM ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Current Error: { “error”: { “code”: 429, “message”: “You exceeded your current quota”, “details”: [ { “quotaMetric”: “generativelanguage.googleapis.com/generate_content_free_tier_requests”, “limit”: 0 }, { “quotaMetric”: “generativelanguage.googleapis.com/generate_content_free_tier_input_token_count”, “limit”: 0 } ] } } Affected Scope: - ALL my Google accounts show “limit: 0” - ALL API keys fail in programmatic access (Apps Script) - Same API keys work perfectly in AI Studio web interface - Even brand new accounts created on different networks show “limit: 0” ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 
WHAT HAPPENED - DETAILED TIMELINE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Date: January 12-13, 2025 Project: Personal donation tracking system for non-profit work Environment: Google Apps Script I was learning to integrate Gemini API into Apps Script by following guidance from an AI coding assistant (Claude by Anthropic). Unfortunately, the AI assistant provided INCORRECT model names multiple times: Failed Attempts: 
“gemini-1.5-flash” → 404 Not Found “gemini-pro” → 404 Not Found “gemini-1.5-pro-latest” → 404 Not Found Multiple retries: ~15 failed requests over 2 hours I was simply following the AI’s instructions, testing each suggested model name. I had NO intention to abuse the system - I was just trying to learn and build something useful. Result: Your abuse detection system flagged my account and set quota to 0 permanently. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 
WHY THIS IS UNFAIR ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 1. I am a PAYING Gemini Pro subscriber (6+ months) 2. This was LEGITIMATE development learning 3. The errors were caused by AI assistant’s mistake, not malicious intent 4. I was testing with a tiny project (7 images, personal use) 5. I have never abused any Google service 6. I should be eligible for the FREE development tier The irony is painful: I’m paying Google monthly for Gemini Pro, yet I’m blocked from using the free API tier for learning. This feels like punishment for trying to learn and engage more deeply with Google’s ecosystem. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 
MY REQUEST ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Please: 1. 
Review my account history - you’ll see I’m a legitimate paying user 2. Remove the abuse flag from my account 3. Restore my free tier quota to normal limits 4. Allow me to continue learning and developing with Gemini API I’m not asking for special treatment - just fair treatment. I should have access to the same free tier that any legitimate developer has access to. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 
TECHNICAL DETAILS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Project ID: mcqueenssam-dashboard Primary Account: ‘Modified by moderator’ API: Generative Language API Models Attempted: gemini-2.0-flash-exp, gemini-1.5-flash Environment: Google Apps Script Use Case: Personal donation receipt OCR for non-profit tracking ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I love Google’s technology. I pay for Gemini Pro. I want to build with your APIs. Please give me a fair chance to continue learning and developing. This situation is deeply discouraging for someone who wants to be part of the Google developer ecosystem. Thank you for taking the time to review my case. I hope you can understand this was an honest mistake during learning, not abuse. Respectfully, A frustrated but hopeful Gemini Pro subscriber Account: ‘Modified by moderator’
(제목: CRITICAL CORRECTION & SITUATION UPDATE)
Thank you to the moderator for protecting my personal information by editing the post.
CRITICAL CORRECTION ON DATES: I just noticed a major typo in my original post. The dates of this incident were November 10-12, 2025 (this week), not January 12-13, 2025. I apologize for the confusion—I must have pasted an old draft error. The block is active right now.
SITUATION UPDATE (The “Catch-22”):
This issue is also filed on the official Google Issue Tracker here: https://issuetracker.google.com/issues/459848485
Unfortunately, the support engineer on the Issue Tracker closed my bug report with a template response telling me to “please file a support ticket.”
As I explained in both reports, I CANNOT file a support ticket because your system has blocked me (limit: 0) and my free-tier plan cannot create cases.
I am caught in a “Catch-22” loop. I have replied on the Issue Tracker to point out this contradiction and requested a re-opening and escalation.
I am a 6+ month paying Gemini Pro subscriber being blocked by a system error, and I am currently stuck with no support channel. Please review my case and the related Issue Tracker report.