[URGENT] Free Account Hard Lockout by Error 253 - Need Manual Quota Reset

Google AI Studio
1

Hello Support and Moderation Team,

I am writing because my Google Flow workspace is completely blocked by Error Code 253 (“The number of requests sent exceeds the quota limit”). This error is occurring immediately on load and has persisted for over 24 hours, even though I have not exceeded my actual daily limits.

Local troubleshooting like clearing browser cache and using incognito mode has not bypassed the block, indicating this is the widespread server-side quota synchronization bug.

Could a moderator or developer please manually refresh/reset my account’s quota sync flag or escalate my session to the engineering team so I can resume my projects?

Account Details for Triage:

  • Platform: Google Flow

  • Subscription Tier: Free Tier

  • Error Code: 253 (Quota Exceeded)

  • Status: Persistent backend lockout

2

Hello @Amelia_411 ,
Thanks for the report & apologies. We don’t believe this issue ever affected AI Studio / Gemini API. This is now confirmed as fixed in Flow.

3

I’m also experiencing the “too quickly” error on the website, which is also urgent, and I would never generate my images that fast! No matter what I tried, it keeps coming back! I want it gone right now, so I can finish my project!