URGENT: Data Deletion Request – Google Sent Only Generic Macro Reply and Is Avoiding the Issue

Google AI Studio
1

I demand immediate deletion of all data processed under false tier conditions.

I was on the Paid Tier with remaining credits. The system silently switched me to Free Tier without warning. Confidential data submitted under Paid Services protection was treated as Free Tier data and may have been used for training. This violates the Gemini API Paid Services terms.

I already submitted a deletion request and received only a generic privacy-policy macro reply that completely ignored the actual issue. This is unacceptable deflection.

Please:

  1. Permanently delete all related prompts, logs, cached data and files.
  2. Confirm in writing that the data was not and will not be used for training.
  3. Provide a case number and stop sending generic answers.

I expect concrete action on this specific Paid Tier failure, not another policy copy-paste.