[URGENT] Business Ultra Account incorrectly flagged with 142-hour usage limit on Antigravity

Hello Google AI Support Team,

I am writing to report a critical quota issue regarding my Business Ultra Plan account.

Despite being on the highest-tier business subscription, I have suddenly encountered a usage restriction message stating that I must wait 142 hours before I can continue using Antigravity. This 1-week cooldown is typically associated with the Free or Pro-tier caps, not the Business Ultra tier which should have much higher or rolling window limits.

Details of the issue:

  • Account Type: Business Ultra Plan

  • Issue: Unexpected 142-hour (weekly) usage cap applied.

  • Attempts to resolve: I have already tried logging out and back in, and clearing the authentication cache, but the 142-hour timer persists.

  • Impact: This is a business-critical account, and this error is currently halting our development workflow.

Could you please verify my account’s entitlement status and manually reset the quota or fix the backend sync error for this account?

I look forward to your prompt response as this is a time-sensitive matter for my company.

Best regards,

Same issue here. I’ve only been lightly using it the past few days, so definitely a bug and not real quota usage.

I’m a Google AI for Business + Gemini Enterprise subscriber with Enhanced Support and am experiencing the same issue across all Claude Opus & Sonnet and Gemini 3.1 Pro model, which are mission critical for our team. Gemini 3.1 Pro is already a clear step down from the Claude models and is effectively destroying Claude’s previous work. With Only Gemini 3 Flash available until out next refresh in one week this is having a critical impact on our workflows and I’ve raised a P1 support case, which has been acknowledged, but no explanation or resolution provided after 10 hours. We may try to switch to creating and using temporary personal Gmail accounts, but that is a risky last resort that, at the very least, will result in a significant loss of invaluable session context.

Hi Everyone,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this has caused. We have escalated the issue to our internal teams for a thorough investigation.

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I’ve experienced the same issue this morning - both Gemini Pro and Opus models experiencing quota exhaustion (after only a couple of hours use in the whole month for some models). Also on Business Ultra.

Whilst appreciate I am on a discounted trial for Ultra, I was not under the impression it would be any different (in terms of quota or performance) than paying the full price.

If you have any workarounds you can suggest, they’d be very appreciated.

Regards, Ryan

Same issue…

Quick update for everyone: The issue seems to be resolved now. I logged out and logged back in this morning, and the 142-hour limit is gone. Everything is back to normal. If you’re still seeing the limit, try a fresh login!