[URGENT / BLOCKER] Project Stuck on Loading Loop for 48+ Hours - Cannot Access UI Designs

Stitch
1

Hi Support Team,

I am writing this regarding a critical issue that has completely halted my workflow.

The Situation: I have been unable to open a specific project in Google Stitch for the last 2 days (48+ hours). This is not an intermittent issue; it is a persistent blocker.

The Error:

  • When I click on the project, it stays on the loading animation indefinitely.

  • I cannot access my recent UI designs which are critical for an ongoing development phase.

  • Other projects seem to load (or create new ones), but this specific project is inaccessible.

** Troubleshooting Steps I Have Taken (With no success):**

  1. Waited for 2 days thinking it might be a server-side glitch.

  2. Cleared all browser cache, cookies, and local storage.

  3. Tried accessing via Incognito Mode and different browsers (Chrome, Edge, Safari).

  4. Disabled Hardware Acceleration

I urgently need your assistance to recover this project state or force a reset on the loading process.

Account / Project Details:

  • OS: Windows

  • Browser: Chrome (Latest)

  • Timestamp of issue: Persisting since Jan 29, 2026

Please advise immediately.

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2

Hey @Emin_Erim first off, thank you for providing such detailed information. It was instrumental in helping us identify the fix and get things back on track! We are truly sorry for the disruption to your workflow.
We have successfully rolled out a fix, and everything should be working properly now. Please don’t hesitate to reach out regarding any issues. Your feedback is what helps us make Stitch better every day!

3

Thanks for everything. You’re doing great job :slight_smile:

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