Dear Support Team,
I am writing to formally report a critical technical issue with my Antigravity account. I purchased the Ultra Plan yesterday for ₹19,500 INR (approximately $235 USD), but I am completely locked out of using the service.
I am trapped in an endless loop where the platform repeatedly forces me to “verify and sign in again.” Even after successfully logging in multiple times, the system immediately asks me to verify and sign in again, making it impossible to use the tool for even 10 consecutive minutes. This has been happening consistently for almost two weeks. Learn..microsoft.com/en-us/answers/questions/4624484/approved-authentication-looping-back-and-asking), 2, 3]
Ironically, a friend of mine on the basic $20 tier is able to use the service consistently without any issues, while my premium Ultra account remains broken.
Could you please check my account configuration or authentication tokens on your backend? This experience has been highly frustrating. I expect a prompt technical resolution, a clear explanation, or information regarding a refund for this unusable period.
Thank you for your immediate attention to this matter.
Best regards,