Unsolved "You are ineligible for higher rate limits through a Google AI plan at this time"

I’m hoping to get help with the following. Despite searching this forum, reddit, and other sources and trying all proposed resolution steps nothing has been able to solve this apparent and costly bug.

  1. Paid for the Ultra plan.
  2. In Antigravity GUI and CLI Gemini 4 is not available.
  3. In Antigravity GUI it says: “This account is ineligible for higher rate limits through a Google AI plan at this time.”
  4. I have already followed all of the troubleshooting steps on this forum and it seems like this is a known issue that surfaced months ago without a resolution.
  5. I submitted a request for a refund which was incorrectly denied and am now appealing.

Can anyone help sort this out? Either a full refund or a resolution?

P.S. Please do not edit my post to add “rate limits” tag. This is not a rate limits issue, it is a historically known, but not yet fixed bug.

If it helps, here are some screenshots:

And just for verification, here is the status of my account, as an active Ultra subscriber:

Hi @all

Incase, if you are using Antigravity Older version, please update to the Antigravity Latest version from official page. Let me know is the issue resolves or the issue still persists after upgraded to the latest version?

This did not resolve the fundamental issue, which is I paid for Gemini 4 - but have never been provided access to it.

At this point I would like a refund, how can that be done?

Updating the Antigravity UI reveals new concerns:

  • It now says I have use 100% of my quota which is not correct. I haven’t used any quota since I’ve been unable to access Gemini 4.
  • Updating and reinstalling Antigravity CLI did not change anything, CLI still does not list Gemini 4.

me too,“This account is ineligible for higher rate limits through a Google AI plan at this time.”

I’ve already passed the age verification, and my region is set to the United States. While Argon works in Gemini, it’s not available in Antigravity.

It’s becoming ever more clear that Google has no idea what it’s doing. It screwed over all Pro subscribers entirely by removing ALL Google Pro AI code and now they’re screwing over Ultra subscribers who are paying a fortune for what they can get MUCH cheaper using OpenRouter and specific agents for specific tasks. That’s the route I’m headed to. I hope Google enjoys the loss, but both of them.

Why is this your answer to everything? It’s like your a robot just the same “just reboot” garbage Microsoft invented. If you don’t want us a paying customers just tell us. I, myself, had Argon 4 in Gemini write a complaint to my state’s AG’s office which I am filing today. Get this junk fixed or say goodbye to many subscribers. OpenRouter offers MANY more choices are FAR LESS $ than Ultra does. I have friends who code all day long using OR and they rarely get to $50/mo in fees and have access to hundreds of models, many of whom ANYTHING Google has come up with.

It is worse than that, they denied my refund request and even human support via the Ultra subscription isn’t providing any assistance.

Hi @Ambati_Rajendra , if you read my comments and posts you will know that I have already tried this. The issue persists, nearly a week after becoming a paying customer. An entire week of token spend wasted. I would like to request a refund directly, can you please escalate this further.

Hi @Ambati_Rajendra , Google One support denied my request for a refund.

How can I escalate this further?

all that Ambati and Rebbanpalli guys do are reply with the same over and over. why do they even bother in replying? bots.

3 MONTHS IN and no fix to the ‘ineligible for higher rate limits’ message.

is this still an issue? depending on your usage, it could be that you exhausted gemini 4 really quickly. Is it still showing 100%? For me, when I used up my allocation and upgrade it still caps me until the week goes by until everything resets.