Unable to Sign In to Antigravity Despite Google Workspace Ultra Subscription

Google Antigravity
1

Hello Support Team,

I have recently subscribed to Google Workspace Ultra, but I am unable to sign in to Antigravity using my account.

When I attempt to sign in, I receive the following error message:

“Your current account is not eligible for Antigravity, because we cannot determine your account’s location. Try signing in with another personal Google account.”

I have already tried all recommended steps, including age verification and other troubleshooting methods, but the issue still persists.

Could you please help me understand why my Workspace Ultra account is being marked as ineligible and guide me on how to resolve this issue? I would appreciate your assistance in enabling Antigravity access for my account.

Thank you for your support.

2 Likes
4

Hello @Himanshu_Meena, welcome to AI Forum!

  • Your Google Account has a “home country” permanently associated with it for legal and billing purposes. If this is undefined or set to an unsupported region, Antigravity will block you. Visit the Google Country Association Form to make sure your location country is set properly.
  • If you are using a VPN, Antigravity might be blocking you because your Account Country (e.g., US) conflicts with your Current IP Address (e.g., UK), or because the IP is completely anonymous/untraceable.
  • If using a Work account, please switch to a Personal account.
5

Hi, @Abhijit_Pramanik

I am also on the AI Ultra for Business subscription, but I am encountering a different issue compared to the original post.

Instead of the error above, I am hitting a generic Unexpected issue screen when attempting to sign in.

screenshot
screenshot541×190 10 KB

I checked the logs, and I noticed the following entry in " tier_id: ‘free-tier’" in data.

It seems like the Authentication service is failing to correctly retrieve the subscription status.

This is quite confusing because the Pricing page explicitly states that ‘AI Ultra for Business’ is supported. However, other documentation (and the reply above suggesting a switch to a Personal account) implies that business accounts might not be fully supported yet.

Could we get an official clarification on this? If Business accounts are indeed supported, is there a known workaround for this issue?

Thanks.

Error confirming user for service: GaxiosError: You're restricted from using Gemini Code Assist for individuals in your organization. For more information, contact your administrator.
    at Gaxios._request 
...
{
  config: {
    url: URL {
      href: 'https://daily-cloudcode-pa.googleapis.com/v1internal:onboardUser',
      origin: 'https://daily-cloudcode-pa.googleapis.com',
      protocol: 'https:',
      username: '',
      password: '',
      host: 'daily-cloudcode-pa.googleapis.com',
      hostname: 'daily-cloudcode-pa.googleapis.com',
      port: '',
      pathname: '/v1internal:onboardUser',
      search: '',
      searchParams: URLSearchParams {},
      hash: ''
    },
    method: 'POST',
    headers: Headers {
      authorization: '<<REDACTED> - See `errorRedactor` option in `gaxios` for configuration>.',
      'content-type': 'application/json',
      'User-Agent': 'antigravity/1.104.0 windows/amd64 google-api-nodejs-client/10.3.0',
      'x-goog-api-client': 'gl-node/22.18.0'
    },
    data: {
      tier_id: 'free-tier',
      cloudaicompanion_project: 'adroit-keep-ns3kg',
      metadata: [Object]
    },
    body: '{"tier_id":"free-tier","cloudaicompanion_project":"adroit-keep-ns3kg","metadata":{"ide_type":9,"ide_version":"1.104.0","plugin_version":"","platform":0,"update_channel":"","duet_project":"","plugin_type":0,"ide_name":"antigravity"}}',
    validateStatus: [Function: validateStatus],
    responseType: 'unknown',
    errorRedactor: [Function: defaultErrorRedactor],
    duplex: 'half'
  },
  response: Response {
    size: 0,
    data: { error: [Object] },
    config: {
      url: URL {},
      method: 'POST',
      headers: Headers {
        authorization: '<<REDACTED> - See `errorRedactor` option in `gaxios` for configuration>.',
        'content-type': 'application/json',
        'User-Agent': 'antigravity/1.104.0 windows/amd64 google-api-nodejs-client/10.3.0',
        'x-goog-api-client': 'gl-node/22.18.0'
      },
      data: [Object],
      body: '{"tier_id":"free-tier","cloudaicompanion_project":"adroit-keep-ns3kg","metadata":{"ide_type":9,"ide_version":"1.104.0","plugin_version":"","platform":0,"update_channel":"","duet_project":"","plugin_type":0,"ide_name":"antigravity"}}',
      validateStatus: [Function: validateStatus],
      responseType: 'unknown',
      errorRedactor: [Function: defaultErrorRedactor],
      duplex: 'half'
    },
    [Symbol(Body internals)]: {
      body: [Gunzip],
      stream: [Gunzip],
      boundary: null,
      disturbed: true,
      error: null
    },
    [Symbol(Response internals)]: {
      type: 'default',
      url: 'https://daily-cloudcode-pa.googleapis.com/v1internal:onboardUser',
      status: 403,
      statusText: 'Forbidden',
      headers: [Object],
      counter: 0,
      highWaterMark: 16384
    }
  },
  code: 403,
  status: 403,
  error: undefined,
  [Symbol(gaxios-gaxios-error)]: '7.1.2',
  [cause]: {
    message: "You're restricted from using Gemini Code Assist for individuals in your organization. For more information, contact your administrator.",
    code: 403,
    status: 'PERMISSION_DENIED',
    errors: [ [Object] ]
  }
}