Unable to complete account setup - "unexpected issue setting up your account" (1 week, no resolution)

I have been unable to use Google Antigravity for over a week. After signing in with my personal Google account, the browser shows “You have successfully authenticated,” but the Antigravity app always displays: “There was an unexpected issue setting up your account. We apologize for the inconvenience. Please try again later.”

This error occurs at the account setup step during onboarding (step 6 of 7), after configuring editor settings. The issue persists even after the latest app update.

What I’ve tried (all failed):

  • Clean uninstall and reinstall (deleted ~/Library/Application Support/Antigravity, ~/Library/Caches/Antigravity, ~/Library/Preferences/antigravity, ~/.antigravity)

  • Revoked Antigravity access from Google Account permissions and re-authenticated

  • Flushed DNS cache (sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder)

  • Restarted the app and macOS multiple times

  • Updated Antigravity to the latest version

  • Submitted feedback via in-app “Having trouble? Let us know” form (Auth and Billing category, with server logs attached) on Feb 20, 2026 — no response after 6 days

I previously used this account with a third-party service that accessed Gemini via Antigravity’s API. I have since disconnected it and revoked access, but suspect server-side account state may be conflicting with the IDE setup process.

Environment:

  • OS: macOS (Apple Silicon)

  • Antigravity: Latest version

  • Account: Personal Google account (@gmail.com) with Google AI Pro subscription

  • Region: Japan

Could someone from the team please check my account’s server-side state and reset the account setup? Browser authentication succeeds every time, so the issue is clearly in the post-authentication provisioning step.

Thank you.

same here, sombody help pls

Same problem, PAID account by the way! using Windows 11. Revoked access and gave it back to antigravity to no avail, uninstalled even reinstalled. havent been able to use this great IDE in several months because of this! I much prefer antigravity over cursor! Sad!