Unable to access flow or generate videos in gemini on Ultra plan

this screen is all i get when trying to access flow, on any other account its fine but this account is one i have the AI Ultra plan on, is it possible to be banned? I have never generated NSFW content or anything racy, I only use VEO for creating advertisements

Hello @Zeke ,

Apologies for the delayed reply.

Are you still facing this issue? If so, could you please check the following to rule out common access restrictions:

  • Verify Age: Ensure your Google Account is verified as 18+.

  • Check Region: Confirm that the feature is currently available in your country/region.

  • Browser Troubleshooting: Clear your browser cache or try accessing the page in Incognito mode.

Please let us know if the problem persists after checking these steps.