ULTRA User Sought Help from Google Support, but Support Said They Could Not Handle the Antigravity Quota Issue and Could Only Suggest Waiting or Sending Feedback When Re-sync did not Work

Google Antigravity
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I’m a Google AI Ultra user. Recently, when using Claude 4.6 in Antigravity, I noticed that my quota was being consumed much faster two weeks ago than before. At the same time, the system popup showed that my baseline quota would not refresh until the next day, which meant a wait of about 22 hours. This seemed clearly inconsistent with my understanding that Ultra users should get quota refreshes roughly every 5 hours.

I then contacted Google One support. After reviewing my case, the first support agent told me that I might be affected by a broader bug related to a backend update of the AI Credit system. The agent suggested that I try forcing an account re-sync by signing out of Antigravity, revoking the app’s permission from my Google Account security settings, and then signing back in so the IDE could pull a fresh subscription status.

However, after I followed those steps, the issue still remained. The second support agent then told me that there was no manual intervention available and that I would simply need to wait until the displayed refresh time. At the same time, the agent also said this might be a “Quota Sync Bug” or some kind of technical glitch.

I kept asking whether they could escalate the issue to a team more familiar with Antigravity, connect me with the relevant support team, or at least confirm whether this problem would actually be fixed. But the responses were still basically the same: please wait, submit feedback, and even a manager would only have the same information. The support agent also explicitly said that their expertise was mainly with Google One storage, and that they had limitations when it came to Antigravity-related issues.

  1. Is the Antigravity baseline quota refresh for Ultra users actually supposed to be every 5 hours?

  2. If the system shows a 20+ hour wait, is that a known bug?

  3. Is Google One support actually unable to handle Antigravity quota issues?

I’m posting this not to attack any individual support agent, but to find out whether this is a broader issue and whether other Ultra users have experienced the same thing.

If someone can fix its by by special “re-sync”, please tell me.

1 Like
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No, there’s no simple fix, or re-sync, or whatever

Yes, it’s impact all Ultra subs users, appx last two weeks

No, google support will not help you

No, antigravity support team here, on forum, will not help you, except for saying about they “enhancing the Antigravity experience”

No, there is no simple way to get refund

Yes, you spend 250$ for this

1 Like
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keep sending feedback hopefully do something about it, claude waste in 30 mins is unacceptable imo.

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im waiting for refund from bank

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i am hearing the samething is happening in claude max 20 so i dunno what we are expected to do at the moment. This seems like more of a claude issue than anything but I would think with the fact that google owns part of anthropic they would have some pull.

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ok, maybe it’s on antrophic side. Saw reddit threads today

but it’s definitely not antrophic’s decision to set max_thinking_length to 1028 on google’s server-side

as like as bite and swich weekly limits on Ultra

also it’s not antrophic keeps google from transparency and clear explanations to paid users about whats going on with platform, right?