I’m on the Google 1 AI Ultra subscription, and I’m running into a really frustrating quota issue that seems to match what others have reported: Ultra/Pro are advertised as having quotas that refresh every ~5 hours, but my account keeps getting hit with *multi-day* lockouts (typically 4–7+ days). What’s confusing is that this happens even when I’m not doing anything close to what I’d consider heavy usage.
A few reasons this is a big problem:
* I’m paying for Ultra, but my account is behaving like it’s on a much lower tier.
* The 5-hour refresh cycle is part of the plan benefits as it’s presented.
* These long cooldowns completely break real workflows (coding/debugging/testing), because I can’t reliably plan around them.
* The behavior feels inconsistent and opaque I can’t tell what triggered it, or when it will actually clear.
So far I’ve tried the obvious stuff:
* Signed out/in
* Confirmed the subscription is active
* Verified age/identity on my Google account
* Tried different models …and it still happens, with cooldowns stretching way past 5 hours even without heavy/agent-style use.
Can you please clarify:
1. Is this a known bug or quota-management issue?
2. Are Ultra users *actually* intended to get consistent ~5-hour refreshes in practice?
3. If the multi-day lockouts are intentional (internal policy / risk controls / whatever), can that be reflected clearly in the UI and documentation? Right now it feels like something you only discover after you’re suddenly locked out for a week.
This is impacting serious technical work, so I’d really appreciate transparency on what’s going on and whether there’s a fix.