"There was an unexpected issue setting up your account. Please try again later."

I encountered an error message that says: “There was an unexpected issue setting up your account. Please try again later.”

This issue appeared right after I opened the antigravity today.

I have already tried the following troubleshooting steps, but none of them worked:

  • Logged out and logged back in
  • Uninstalled and reinstalled the application
  • Cleared the cache
  • Tried logging in multiple times

Could you please help me resolve this problem?I would also like to ask you to check whether this is a known bug, or if my account has been banned or restricted from using Antigravity. Please let me know if there is any violation on my account, or if this is just a technical glitch.

Thank you for your assistance.

2 Likes

Hi there is another ticker from las weekend , at the moment i didnt see any solution. I write tot he support team but there is no technical support for base plan .

I have the same problem Any solution?

When logging in using Gemini CLI, I get a message saying it’s banned. I’ve already emailed Google to see if it can be unblocked.

Facing the same issue, not just isolated to one single account.

Thank you for bringing this to our attention. We have shared the issue to our internal teams for a thorough investigation.

Please try clearing your browser cache, and restarting Antigravity before re-logging into your account. Thank you for your patience as we work through this.

same here, i’m user of personal email @gmail.com and ultra plan

I’m having the exact same issue…

im having same issue for the last 4 days i got 2 accounts with pro plan and both are saying the same thing. banned from gemini cli as well.

same issue here, google support sent to this thread, FML

Same here. I believe using opencode can ban the account. But I was unaware of this. THey shouldn’t ban the account for this when I have Google One/Pro subscription.