Something unexpected happened again

I returned to my project after a few days to generate and this keeps happening.. I couldn’t have reached my limit because I returned to generate this month and last generate I did was early in the previous month.

When opening a new chat it generate just fine but for some reason this is happening in my current project. @RISHABH_CHAUHAN

1 Like

Hi, I’m facing the same issue even after duplicating the project or switching it to another account. I could see some logs in the network tab when it occurs:

js-reporter Error: Session failed: {"name":"projects/<project_id>/sessions/<session_number>","type":"chat_message","state":"failed","createdAt":"<datetime>","modifiedAt":"<datetime>","sessionInput":{"prompt":"fix and enhance","agentType":"pro_agent","designTheme":{"colorMode":"unspecified","font":"Unspecified","roundness":0,"preset":"","customColor":"","saturation":0},"deviceType":"desktop","files":[],"urls":[],"selectedScreenInstances":[{"id":"51350e9ae6b94b67b93e02da5fe5cec1","sourceScreen":"projects/<project_id>/screens/<screen_id>","x":-4621,"y":6515,"width":1280,"height":1024,"label":"","hidden":false},{"id":"d783be96-b9d5-4dfc-aac5-3ae25bda4e49","sourceScreen":"projects/4212378241616305227/screens/16591906184526982410","x":0,"y":23069,"width":969,"height":174,"label":"","hidden":false}, .............],"variantCount":3},"outputComponents":[],"traceIds":[]}
at Object.<anonymous> (https://app-companion-430619.appspot.com/assets/index-DhgmdASJ.js:237:30093)

 
And more specifically:

Error: cc\`Error: Session failed: {“name”:“projects/<project_id>/sessions/<session_id>”,“type”:"
at https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/ck=boq-pitchfork.Nemo.fI3qhaYERGY.L.B1.O/d=1/exm=_b/excm=_b/ed=1/br=1/wt=2/ujg=1/rs=AFTLRiclTHQ4TDJt-41Zy07JdfVbXU6VHw/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=oxe1Cc:430:125
at https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/ck=boq-pitchfork.Nemo.fI3qhaYERGY.L.B1.O/d=1/exm=_b/excm=_b/ed=1/br=1/wt=2/ujg=1/rs=AFTLRiclTHQ4TDJt-41Zy07JdfVbXU6VHw/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=oxe1Cc:404:512
at Generator.next ()
at https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/d=1/excm=_b/ed=1/dg=0/br=1/wt=2/ujg=1/rs=AFTLRidnY-TEfHeJimTgVJe64psfrmLBuA/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=_b:318:193
at new Promise ()
at ss (https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/d=1/excm=_b/ed=1/dg=0/br=1/wt=2/ujg=1/rs=AFTLRidnY-TEfHeJimTgVJe64psfrmLBuA/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=_b:318:86)
at Object.J (https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/d=1/excm=_b/ed=1/dg=0/br=1/wt=2/ujg=1/rs=AFTLRidnY-TEfHeJimTgVJe64psfrmLBuA/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=_b:318:227)
at hW (https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/ck=boq-pitchfork.Nemo.fI3qhaYERGY.L.B1.O/d=1/exm=_b/excm=_b/ed=1/br=1/wt=2/ujg=1/rs=AFTLRiclTHQ4TDJt-41Zy07JdfVbXU6VHw/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=oxe1Cc:404:31)
at Object. (https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/ck=boq-pitchfork.Nemo.fI3qhaYERGY.L.B1.O/d=1/exm=_b/excm=_b/ed=1/br=1/wt=2/ujg=1/rs=AFTLRiclTHQ4TDJt-41Zy07JdfVbXU6VHw/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=oxe1Cc:406:823)
at Sm (https://apis.google.com/_/scs/abc-static/_/js/k=gapi.lb.en.H0R5hnEJFgQ.O/m=gapi_iframes/rt=j/sv=1/d=1/ed=1/rs=AHpOoo9sMW3biwZqLR-weMeFfAeYoZsLKA/cb=gapi.loaded_0?le=scs,fedcm_migration_mod:195:287)

Or even:

Error
at py (https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/d=1/excm=_b/ed=1/dg=0/br=1/wt=2/ujg=1/rs=AFTLRidnY-TEfHeJimTgVJe64psfrmLBuA/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=_b:466:36)
at _.ey (https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/d=1/excm=_b/ed=1/dg=0/br=1/wt=2/ujg=1/rs=AFTLRidnY-TEfHeJimTgVJe64psfrmLBuA/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=_b:465:381)
at https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/ck=boq-pitchfork.Nemo.fI3qhaYERGY.L.B1.O/d=1/exm=_b/excm=_b/ed=1/br=1/wt=2/ujg=1/rs=AFTLRiclTHQ4TDJt-41Zy07JdfVbXU6VHw/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=oxe1Cc:430:185
at https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/ck=boq-pitchfork.Nemo.fI3qhaYERGY.L.B1.O/d=1/exm=_b/excm=_b/ed=1/br=1/wt=2/ujg=1/rs=AFTLRiclTHQ4TDJt-41Zy07JdfVbXU6VHw/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=oxe1Cc:404:512
at Generator.next (<anonymous>)
at https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/d=1/excm=_b/ed=1/dg=0/br=1/wt=2/ujg=1/rs=AFTLRidnY-TEfHeJimTgVJe64psfrmLBuA/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=_b:318:193
at new Promise (<anonymous>)
at ss (https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/d=1/excm=_b/ed=1/dg=0/br=1/wt=2/ujg=1/rs=AFTLRidnY-TEfHeJimTgVJe64psfrmLBuA/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=_b:318:86)
at Object.J (https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/d=1/excm=_b/ed=1/dg=0/br=1/wt=2/ujg=1/rs=AFTLRidnY-TEfHeJimTgVJe64psfrmLBuA/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=_b:318:227)
at hW (https://www.gstatic.com/_/mss/boq-pitchfork/_/js/k=boq-pitchfork.Nemo.en.Sd8e9QI4RU4.2018.O/ck=boq-pitchfork.Nemo.fI3qhaYERGY.L.B1.O/d=1/exm=_b/excm=_b/ed=1/br=1/wt=2/ujg=1/rs=AFTLRiclTHQ4TDJt-41Zy07JdfVbXU6VHw/ee=Pjplud:PoEs9b;QGR0gd:Mlhmy;ScI3Yc:e7Hzgb;Uvc8o:VDovNc;YIZmRd:A1yn5d;cEt90b:ws9Tlc;dowIGb:ebZ3mb;lOO0Vd:OTA3Ae;qafBPd:ovKuLd/dti=1/m=oxe1Cc:404:31)

Hey @bluefir yup, I found this been happening since last week Friday..

This usually seems to happen using my phone.

Two possible fixes that worked shortly before starting back :

1• If asking to generate a new page use computer.

2• If trying to modify old page select that page then type in prompt yes or yes generate.

These worked for a brief moment.

Hi, I was using it on desktop and yes didn’t work either…
At some point it was working again but after 2-3 prompts it was back to this state, I hope there’s gonna be a fix soon, this is a great tool to design, way less time consuming than Figma.

Hey @Buzzmei_Application happy to see you back! Can you clarify if the project you are currently working with is an older project or a new one? This issue was previously marked as fixed, but it seems to recur for some users, and the underlying factors can differ for each case. Our team is actively investigating this.

1 Like

Hey @bluefir thanks so much for raising this issue with complete details! These logs and details are really helpful for us. I am adding the logs you shared to the existing bug we are tracking. We’re sorry for the inconvenience, and we will get a fix for this issue very soon.

Thanks for sharing this @Buzzmei_Application .

1 Like

Hey @RISHABH_CHAUHAN thanks, happy to be back.. it’s happening on my first project only I created on stitch . Newer projects generate normally.

Issue started last week Friday,… I’ve been able to generate a few pages since it started but now anything you try it gives that error message.

1 Like

Hey @bluefir any prompt working?

Hi @RISHABH_CHAUHAN

Along with the current issue having some trouble now get the page to load.

Hi @Buzzmei_Application, yes it’s working again for me with every features.
By the way, I would be curious to know the fix if any was needed @RISHABH_CHAUHAN (and if you’re allowed to share informations on that obviously).

@bluefir awesome .. unfortunately I’m still getting the error no matter what I prompt. I wonder :thinking: if I’ve made to many pages.

@Buzzmei_ApplicationAre you facing this loading issue with the older projects or the new ones?

@Buzzmei_Application Could you please try using the other account to see if that works, or if you’re still experiencing the same issue?

Sure @bluefir, we have investigated this issue many times using details from our power users. It appears to be a temporary glitch that resolves itself after a while, so we are still investigating the root cause. The only solution for now is to wait and retry when you encounter it. We will be rolling out a permanent fix very soon.

Hey @RISHABH_CHAUHAN when you say create a new account do you mean..

1 • There is a way to add a new account to this same chat I’m trying to get it to prompt to finish design . If so how do I do this?

2 • Or do you mean create a whole new chat or account and start over from scratch?

Currently I started a new chat to create concept pages I need. Then edit them in figma to get my results. Due to it still having the problem.

Also loading issue has been fix.. probably was my Internet.

No @Buzzmei_Application what I meant was to try accessing Stitch with a different Google account for now. We know this issue is frustrating and is currently impacting several users. It is already under review by our team, and I’m also waiting on the final fix to be deployed.

1 Like

@RISHABH_CHAUHAN gotcha .. thankfully I have the pages I needed completed in a new chat..

Think a cool idea could be the ability that stitch can remember your design from a previous chat and can be continued in a new chat if this situation does occur in the future.. could a temporary quick fix for users.

Keep us posted on any updates on the fix.

1 Like

Good one @Buzzmei_Application makes sense, raising an FR for this as it can be very impactful for the application, I’ll bring this to my team and see how we can move it forward and yes surely I’m always around to keep you updated on any fixes or new rollouts!

1 Like

Thanks @RISHABH_CHAUHAN looking forward to that fix so I can either continue designing in the chat with the issue occurring or continue in a new one..

Stitch has been very helpful this year and a game changer for users in application design and can’t wait to see what improvements and new features are coming.

Wishing the entire Stitch & Google teams a Merry Christmas :christmas_tree: and Happy New Year :tada:.

1 Like