Solutions for "Failed to create project / Existing projects missing

解决"历史项目丢失 / 新项目无法创建"的办法

Solution for “Existing projects missing / Failed to create new project”

方法:更换网络节点

Method: Change network node

尝试切换到不同的网络节点(如 VPN 或代理节点),直到找到可用的节点。
Try switching to different network nodes (e.g., VPN or proxy nodes) until a working one is found.

实测结果 / Test result:

  • :cross_mark: 美国 / United States – 不工作 / Not working

  • :cross_mark: 香港 / Hong Kong – 不工作 / Not working

  • :cross_mark: 意大利 / Italy – 不工作 / Not working

  • :white_check_mark: 日本 / Japan – 正常工作 / Works properly

更换到日本节点后,可以正常创建新项目,历史项目也能正常显示。
After switching to the Japan node, new projects can be created successfully and existing projects reappear.


It doesn’t seem to work. In my case, I lost my previous projects. I later accessed them by selecting the URL Stitch - Design with AI (a string of numbers) in my browser. The previous conversations were still there, but the content was missing.

Update:

When I opened the project, I noticed something fly off to the left; so, I tried dragging the screen to the right, and I found that all the content I had previously created was still there. It’s just that now, every time I open the project, everything appears off-screen and is scaled down to a very small size. Therefore, I believe the key step is to find the specific URL for the project within my browser’s history.

Hey @Mars_Real, thanks for bringing this to our attention! In cases like this, please use the Shift + 1 shortcut, which instantly zooms out the workspace so all your screens are visible. Happy designing!

Hey @zihao1, thank you for sharing your experience and documenting this temporary workaround. Our engineering team is on it, but because the bug is intermittent and hard to consistently replicate, it’s proving to be a bit challenging. We are actively gathering error logs to pinpoint the root cause and deploy a permanent fix soon.