[BUG] Failed to create project / Existing projects missing

I am unable to access my dashboard or create new projects. Whenever I try to start a new design, I receive the error: “Failed to create project. Please try again later.” My existing projects have also disappeared from my dashboard.

Hey @bon_bon, I apologize for the inconvenience. Could you please confirm if the issue is still persisting? I recommend logging out and back in to refresh your session. We are currently tracking this and will appreciate your update.

Hi, thanks for your support! The issue is resolved now, and everything is working fine again. I can access my projects and create new ones. Appreciate your help!

Thanks for confirming, @bon_bon. Happy designing!

怎么恢复的呢?wo’xian’zai我现在也有这个问题,所有历史项目都没有了

Hey @Prozac_Prozac, sorry for the trouble. Could you please confirm if you are still experiencing this issue, or if it is working for you now?

I am unable to access my dashboard or create new projects. Whenever I try to start a new design, I receive the error: “Failed to create project. Please try again later.” My existing projects have also disappeared from my dashboard.

Hi! I have a problem… Failed to create project. Error: ‘Не удалось создать проект. Повторите попытку позже.’ Tried multiple browsers (Brave, Edge, Tor), cleared cache, disabled shields, still doesn’t work.

Whenever I try to start a new design, I receive the error: “Failed to create project. Please try again later.” This is my first time using stitch

Hey @nuoers! So sorry for that error. Is everything working on your end now? We’re currently pushing out fixes, so you might have run into a small glitch. The team is on it, and it should be cleared up now, could you try one more time?

Hey @Aleksey_NWL and @_ivomika, we are sorry for the issue. Could you please try this once more? Everything seems to be working fine on our end as of now. Please let us know if you still encounter any trouble.

Hello, I have the same trouble and I can’t fix it. I’ve tried everything you suggested - logged out and logged in again, changed account, created a new one, tried to open incognito, tried a new browser, nothing seemed to work for me. It’s been like that for a week or two. Please help I really need Stitch.