Request for Manual Review – MV JEWELLERS PRO App Suspended for Abuse

Gemini API
1

Hello Google AI Studio Team,

My Google AI Studio application “MV JEWELLERS PRO” has been suspended with the message:

“App suspended for abuse – This app was suspended for violations of our policies.”

I am requesting a manual review of this application.

Application name: MV JEWELLERS PRO

App ID: 842e725c-beb4-435c-96fd-7c352b72f0..

This is a legitimate jewellery business management and billing application for normal business use.

The application is intended for:

- Jewellery billing and invoices

- Customer management

- Gold and silver stock management

- Orders and order tracking

- Karigar/work management

- Party ledger and metal transactions

- Payments and outstanding balances

- GST and estimate invoices

- Printing and business reports

The application is not intended for spam, phishing, malware, fraud, unauthorized access, scraping, abuse, or any harmful activity.

I have not received any specific explanation identifying which policy, prompt, activity, or content caused the suspension.

Please manually review my application and let me know:

1. What specific policy or activity caused the suspension?

2. Whether this was an automated detection or an actual policy violation.

3. Whether the application can be restored.

4. If something needs to be changed, please identify the specific issue so I can correct it.

5. Please preserve the existing source code, versions, development history, and application data while this issue is being reviewed.

I have invested significant development work into this application and would strongly prefer restoration of the existing application rather than recreating it from scratch.

I am fully willing to make any changes required to comply with Google AI Studio policies.

Thank you for your help and for conducting a manual review.

2

Hi @Vivek_Soni,
Thank you for sharing these details. We are looking into this issue. Could you also share your Google Cloud Project ID via direct message?

3

Hi Payal,

Here are the Google Cloud project details for my suspended app MV JEWELLERS (mentioned as MV JEWELLERS PRO in the topic):

  • Project ID: gen-lang-client-07517807..
  • Project Number: 8973065363..

Kindly review the project and help restore access.

Thank you,
Vivek Soni

4

Hello @Vivek_Soni,

Your app has been re-activated and should now open again in Google AI Studio. Please check and let us know if the issue persists.

5

Hello Google AI Studio Team,

Thank you for your help.

I confirm that my MV Jewellers app has been re-activated and I am now able to open and access the app again in Google AI Studio.

I have also taken a backup of the project.

Thank you for resolving the issue.

Best regards, Vivek Soni