Request for Manual Review – Gemini API 403 PERMISSION_DENIED / Project Restricted

Hello Gemini API Team,

I am requesting a manual review of an unexpected Gemini API access restriction.

Project details

  • Project name: TEST
  • Project ID: concrete-tuner-505514…
  • Project number: 415547127…
  • Account type: Personal Google account
  • Intended tier: Free Tier
  • Intended model: Gemini 3.7 Flash
  • Use case: Personal, low-volume local development and coding assistant testing

Google AI Studio currently shows my project status as Restricted, with the message:

“API access for this project is restricted. Set up billing to continue.”

My API key itself is valid. I was previously able to successfully call the Gemini models endpoint and retrieve the available model list, including Gemini 3.7 Flash.

However, actual generation requests fail with:

403 PERMISSION_DENIED

Your project has been denied access. Please contact support.

I have also tested the API directly outside of the third-party application, and the restriction persists.

This project is only used for personal development and low-volume testing. I am not reselling Gemini access, operating a public API proxy, performing bulk scraping, sending unsolicited automated traffic, or attempting to bypass API quotas.

I would like to continue using the Free Tier and would prefer not to enable paid billing solely to remove what may be an automated restriction.

Could the Gemini API team please manually review whether my project or account has been incorrectly flagged and restore Free Tier access if I am eligible?

I can provide additional information privately if required.

I will not post my API key or credentials publicly.

Thank you.

Hello @Kass_Turing ,
Getting a 403 API error response and / or seeing “Unavailable” next to your project in AI audio indicates a flag has been placed on your account. To proceed:

  1. If you’re on the free tier with no billing attached, please try the below steps:

  2. Check Model Availability & Rate Limits:

    • Ensure that the model you are requesting is available on your current plan. For example, not all models are available on the free tier. You can verify model availability, quotas, and limits on the AI Studio Rate Limit dashboard.
  3. Ensure you have completed age verification by navigating to Google Account Age Verification and verifying date of birth in Google Account Personal Info.

  4. Complete Phone Verification and turn on 2-Step Verification (2SV) on the Google Account associated with your project.

  5. Once age, phone and 2sv are configured, retry your request or create a new API key in Google AI Studio.

  6. If completing these steps still does not restore access (or if using a model requiring a paid tier), you might want to consider adding prepayment credits directly in Google AI Studio and/ or attaching a Google Cloud Billing account in the Google Cloud Console. Please note this will mean you lose your free tier quota.

Hello Google Gemini API Team,

I am requesting a manual review of my Google Cloud project because my Gemini API access has been restricted.

I am using a personal Google account (regular Gmail account), not a Google Workspace, school, or company account.

When I tried to create a project for using the Gemini API, I initially received the following error:

“Failed to create project, The request is suspicious. Please try again.”

I was eventually able to create the project, but the project is now restricted.

When I try to use the Gemini API, I receive:

403 PERMISSION_DENIED

“Your project has been denied access. Please contact support.”

The project is also shown as restricted in Google AI Studio, with billing tier unavailable. I understand that enabling billing may remove the restriction, but my intention is to use the Gemini API Free Tier for personal testing and development without enabling paid billing.

I have already completed phone verification and enabled 2-Step Verification on my Google account, but the project remains restricted.

Project name:

My Project 15268

Project ID:

qualified-city-507617-..

Could you please manually review this project and check whether the restriction was applied by mistake?

If possible, I would like to have access to the Gemini API Free Tier restored without enabling paid billing.

Thank you for your help.

Hello @z646434 ,

Since you have already completed phone verification and turned on 2-Step Verification, please complete the remaining requirements to help lift the account flag:

If the 403 error persists after completing these steps, the restriction can usually be resolved by adding prepaid credits in Google AI Studio or linking a billing account in the Google Cloud Console Please note this will mean you lose your free tier quota.

I also tried to create a new API key as suggested, but the API key creation failed with a “suspicious request” message. My project still shows a warning icon.

Could you please review the restriction on my project?

Hi @z646434 ,

There is no manual sync at our end. If you are on free tier and still get 403 errors after completing all the age related verifications/ 2 step/ phone verifications, please consider attaching a billing account to your project or adding prepaid credits to your AI Studio wallet.

Thank you for the clarification. I would like to use the Gemini API Free Tier for personal testing without adding billing or prepaid credits.

Since my project is still restricted and I cannot even generate a new API key due to the “suspicious request” error, is there any way to manually review or restore Free Tier access for my project?

Project ID: qualified-city-507617-..

Hello everyone,

If you’ve completed checks like phone verification/ 2sv/ age verification, etc and are on free tier and still getting this error, its highly likely that your account was flagged by automated systems. To resolve this, consider setting up billing by linking an active billing account to your project in Google AI Studio. Once billing is configured, please retry the request or generate a new API key and then retry.

If you still face issues after setting up billing, please let us know.