Request for Manual Review and Recovery of Accel Querétaro

Title: Urgent Request for Manual Review and Recovery of My Suspended Accel Querétaro App

Hello Google AI Studio Support Team,

I am respectfully requesting a manual review of the suspension of my application, Accel Querétaro, which I was developing in Google AI Studio.

Application details:

Exact error message:

“App suspended for abuse. This app was suspended for violations of our policies.”

This issue occurred while I was working on developing and maintaining my application. After this message appeared, I returned to the “My Apps” section and discovered that Accel Querétaro had completely disappeared. Whenever I try to access it using the original URL, the same suspension message appears.

My other Google AI Studio applications are still available and working normally. I have checked Google Drive but could not find a backup of the project. I have also not received an email explaining the suspension.

Accel Querétaro is a business management application designed to handle sales, inventory, mobile phone and computer repairs, customer records, service tickets, and other legitimate business operations.

I did not intend to engage in abusive activities or violate Google’s policies. I do not know which action, feature, or instruction may have triggered this suspension.

I kindly request the following:

  1. A manual review of my application’s suspension.

  2. A specific explanation of the policy violation that triggered the suspension, if possible.

  3. Reinstatement of my original application if the suspension was issued in error.

  4. Preservation of my source code, project files, data, and development history while my case is being reviewed.

  5. If reinstatement is not possible, an authorized method to recover or export my original source code and project data.

I have invested a significant amount of time and effort into developing this application, and I am very concerned about losing all my work. I would sincerely appreciate your assistance in recovering access to my original project.

I am willing to review and correct any specific issues identified by your team in accordance with Google’s policies.

Thank you for your time and consideration. I look forward to your response.

Best regards,
The owner of Accel Querétaro

Hello @AccelQueretaro ,

I have DM`ed you for more details .

Hello, I need help unlocking my application in Google AI Studio.

Hello dear brother, don’t worry, the problem is technical and common in AI Studio when you run Automates. As long as your general account and other applications are working normally, it means that your account is completely correct and the comment is limited to the level of this application. Here is the diagnosis and practical steps to deal with the situation: Mostly the reason for the comment: Since the app is dedicated to managing and maintaining phones, the automated system sometimes detects keywords that are wrongly sensitive (such as serial modification terms, IMEI, hardware blocking, or data recording). Clients without a standard encryption layer), which leads to a preventive automatic suspension from the system, not a human decision. Regarding Google Review: Adding the Application ID (043D6D1D-2AA7-4D62-9BB1-524CA9D716CC) and its link here in the forum is a correct step, and the support team and moderators (Community) Managers) manually review the records and unscrew the comment if there is no actual infringement. Golden engineering advice (don’t wait idly by): As an engineer and developer, don’t rely on a single copy left without a periodic export. The good news is that you now have full business logic and data structure in your mind; You can unlock a new workspace and rebuild the system with the model in just one day, more organized and professional than the first time, taking care to avoid any names or fields that may provoke security filters. Good luck, and God willing, your application will be reviewed and restored soon by the team.

Hello, good evening; thank you very much for the information.