Manual billing sync request: Error during billing setup — prepay credits not applied, stuck on free tier

  1. Project ID: gen-lang-client-03816759..
  2. Billing account ID: 01C525-CDC0B4-0C6E..
  3. Purchased $25 prepay on Aug 13, 2026, credits show in Transactions
  4. Billing account is linked to the project, but “Activate billing” returns “Error during billing setup” and all API calls hit free-tier 429s
  5. Request a manual sync to move the project to paid tier

Hi @Ghaith_Dabash, Note: There is no manual billing sync process at our end.

Our records indicate that your AIS prepaid wallet and project gen-lang-client-0381675... linked to billing account 01C525-CDC0B4-0C... are now active on the paid tier. Please retry, If you still face issues, let us know.