Hey @Adria_Lopez_Vazquez @Omar_Ashraf We are very sorry for the inconvenience and the delay in replying to this issue.
I am escalating this to my team with a bug right now and will surely be coming back with updates. In the meantime, I request you both to please recheck the issue once more and ping me if it is still persisting on your end.
Hey @Omar_Ashraf we are currently actively investigating this issue with the team. Please try checking again in a little while. We sincerely apologize for the inconvenience caused by this problem.
Still not Working ….
Hey @Omar_Ashraf thanks for providing further details, our team is actively investigating this. To help us identify the block reason quickly, could you please clarify the type of your blocked account? We specifically need to know if it falls under any restricted categories, such as a unicorn account or an underage account, as we currently block accounts associated with specific countries and these types of profiles.
it’s my personal account not someone else and my age is 15 so i think that i got blocked because of that ![]()
In my case, I’m 20 years old. It’s my personal account and nothing strange has happened to it. It’s still not working. I need to recover these projects. As I mentioned before, I can access Stitch with my university account but I don’t know why I can’t access it with my personal one. Thanks
I get it, @Adria_Lopez_Vazquez. My team confirmed that while we do have a blocking mechanism, your screenshots look entirely different. This means something outside of our service is blocking your account before it reaches our official block process. We are investigating what this external factor might be.
That could be a contributing factor. And just confirming: you are able to access Stitch with your other accounts, right?


