I have cancelled my ultra subscription

I upgraded to Ultra from Pro earlier this year at the start of Jan because it was promised higher quotas, etc

This was true; I no longer had issues with quotes, and everything was working well for a short time.

At mid-point in Feb, I kept encountering the “agent terminated due to error” message due to a lack of capacity across all Claude models. No Claude models have worked for me since this time. Ticket raised with Workspace Support (I have Ultra via my Google Workspace).

I have been moving (much slower) with Gemini, and while it’s not as good, I was still getting the “agent terminated due to error” because of a capacity error; maybe every dozen prompts, but it worked.

Over the last two weeks, however, I have seen a huge decrease in the quality of Gemini. Even on simple ptompts (Inside AntiGravity), it gets confused and then takes ages to do something simple. I have also noticed a cold start issue where it can take 10 to 15 mins for it to get going, stuck “generating” etc

I have also found MCP integration very unstable, constantly disconnects, constantly losing understanding that they exist, etc

Then today, I updated to the latest version, read the changelog and got a little excited. Unfortunately, nothing now works. Every prompt is “agent terminated due to error” on every model. There is a nice UI update to say “our servers are very busy at the moment”

I have restarted and reinstalled, but every prompt is still dead with the above.

I appreciate that AntiGravity is new, but what I can’t accept is the complete lack of communication and transparency on what has been months of instability.

Google Workspace Support 68322871 (they asked me to put this on everything I raised)

Good Luck, Everyone.

11 Likes

Google Antigravity is the first IDE I’ve ever used Even though I’m on the Ultra plan, I’ve now been forced to switch to GPT and Cursor.

As for the issue you mentioned about Gemini and Claude getting dumbed down, I noticed it yesterday. At first I thought it was just a bug, but by today it’s been fully confirmed.

6 Likes

Update from support:

I’m writing to provide an update on the technical issue you reported regarding “Agent terminated due to error” with Antigravity.

Our Product Engineering team has successfully implemented a backend resolution for this behavior. I would like to provide you with a few recommended steps as a workaround.

Kindly note that as you are a non ultra user these are free tier capacity limits. Engineering is working on long-term improvements, but there’s no immediate fix for the free tier, especially for Claude Opus during peak times.

Please be informed that - Upgrading to Ultra SKU (Primary solution) will be the primary solution for this issue.

1. Key Message: No Ultra SKU = expect capacity issues.

2. Upgrade to Ultra or use Gemini 3.1

3. try off-peak (US evenings/weekends).

4. Click “Retry”.

A loss for words to be honest. Support has forgotten that I was (up until a few hours ago) paying for Ultra at £200+ a month. They also seem not to know their products, as you can only use Gemini 3.1.

This response has just reaffirmed that I made the right choice to move away.

3 Likes

I have an interesting picture about Gemini here.

4 Likes