this was the response from support. i have no idea what the hell it even means, first of all. secondly, ive been paying over $100 every month I’ve had Ultra. even with the promo:
Hello Daniel,
Thank you for your patience while we investigated with your concern.
I understand you have recently subscribed to Google AI Ultra for Business but have not yet seen the expected increase in usage limits for Antigravity. Based on our latest system resources, I have clarified the requirements for these higher limits:
Status & Requirements
Tier Qualification: To qualify for the highest usage tier, a cumulative payment threshold of $100 must be met.
Propagation Period: Please note that there is a standard 60-day waiting period from the date of your first successful payment before the higher limits for Antigravity are fully provisioned to the account.
Our records show that a payment of $218.05 was successfully processed on April 1st.
Since this payment exceeds the $100 requirement, your account has met the financial criteria for the upgrade.
The higher limits will automatically take effect once the 60-day eligibility window from your initial payment has concluded.
Please let me know if you have any further questions; I would be happy to assist you.
The system will automatically close the case in 3 business days; however, you can ask any question related to this case for up to 30 days. To do so, simply reply to this email. We’re here to help.
Best Regards,
Preeti
On Fri, Apr 17, 2026 at 2:45 PM Daniel Lewis admin@dndlcreative.com wrote:
That’s very confusing and convoluted.
Just let me know, straight up,
- what date that will be
- if this is a verified result of the agent terminated due to server capacity issue
- if this so-called 60-day period (i have NO idea what it is) is a thing… where is the original documentation for it and why do i, as a 3-month + paying customer (of over $100) for Google AI Ultra have to deal with it?
On Fri, Apr 17, 2026 at 2:35 PM Google Workspace Support workspacesupport@google.com wrote:
Hello Daniel,
Thank you for your patience while we investigated with your concern.
I understand you have recently subscribed to Google AI Ultra for Business but have not yet seen the expected increase in usage limits for Antigravity. Based on our latest system resources, I have clarified the requirements for these higher limits:
Status & Requirements
Tier Qualification: To qualify for the highest usage tier, a cumulative payment threshold of $100 must be met.
Propagation Period: Please note that there is a standard 60-day waiting period from the date of your first successful payment before the higher limits for Antigravity are fully provisioned to the account.
Our records show that a payment of $218.05 was successfully processed on April 1st.
Since this payment exceeds the $100 requirement, your account has met the financial criteria for the upgrade.
The higher limits will automatically take effect once the 60-day eligibility window from your initial payment has concluded.
Please let me know if you have any further questions; I would be happy to assist you.
The system will automatically close the case in 3 business days; however, you can ask any question related to this case for up to 30 days. To do so, simply reply to this email. We’re here to help.
Best Regards,
Preeti
© 2026 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043
ref:_00Df423Flu._500Kfs6CzG:ref
