Free tier daily credits not resetting / Account stuck on daily limit from yesterday

Hi Support Team,

I am writing to report an issue with my free tier credit reset. Normally, my daily credits replenish every day at 8 AM local time. However, it is currently 3 PM and the credits have not yet been applied to my account.

When I attempted to send my first prompt of the day, my agent ran for 21 seconds and then terminated with the following error: “Encountered retryable error from model provider: Agent execution terminated due to error.” Below that, the interface displays: “Upgrade to continue your flow. You’ve reached your limit for the day…”

Could you please check if there is a sync issue or a delay in the credit replenishment for my account?

Thank you!

Hello @Titoon,

The rate limits page shows peak usage over 90 days, which is why it may not look like it has reset. You can track your day-to-day consumption on the usage page instead. However, your daily limits should refresh every 24 hours. If you are still blocked, could you please share the full error message you are receiving and screenshots of it? This will help us check if your account is caught in the current quota sync issue.