Eligibility check failed despite active AI Pro — Jio-provisioned subscription via family sharing; entitlement never issued (loadCodeAssist shows no consumer tier)

Environment

  • Antigravity CLI v1.1.18 (Linux x86_64)
  • Account: sh******@gmail.com (consumer, family member of an AI Pro plan)
  • Subscription source: Google AI Pro obtained through the Jio partnership offer,
    received via Google One family sharing (I am a member, not the manager)
  • Network egress: Japan (Vultr Tokyo) — a supported region
  • OAuth completes successfully every time

Symptoms

  • Gemini App / Gemini web work normally with full AI Pro features on this account.
  • Antigravity CLI fails immediately after OAuth:
                                                                                                                                                                                               
  Eligibility Check                                                                                                                                                                            
    ⎿ Eligibility check failed: Your current account is not eligible for                                                                                                                       
      Antigravity, because it is not currently available in your location.                                                                                                                     
                                                                                                                                                                                               

Note: my location IS supported, so the message is misleading — the real issue
appears to be entitlement sync, not geography.

Diagnostic evidence (captured from CLI debug log + direct API calls)

  1. POST https://cloudcode-pa.googleapis.com/v1internal:loadCodeAssist
    returns only:
```json                                                                                                                                                                                     
{                                                                                                                                                                                           
  "allowedTiers": [                                                                                                                                                                         
    { "id": "standard-tier", "userDefinedCloudaicompanionProject": true }                                                                                                                   
  ],                                                                                                                                                                                        
  "ineligibleTiers": [                                                                                                                                                                      
    { "tierId": "free-tier", "reasonCode": "UNSUPPORTED_CLIENT" }                                                                                                                           
  ]                                                                                                                                                                                         
}                                                                                                                                                                                           
                                                                                                                                                                                               
   → No Antigravity consumer tier is ever issued to this account.                                                                                                                              
                                                                                                                                                                                               
2. POST .../v1internal:retrieveUserQuotaSummary returns:                                                                                                                                       
   ```json                                                                                                                                                                                     
     { "error": { "code": 403, "status": "PERMISSION_DENIED",                                                                                                                                  
       "message": "Verify your account to continue.",                                                                                                                                          
       "reason": "VALIDATION_REQUIRED" } }                                                                                                                                                     
   ```                                                                                                                                                                                         
   Account verification was completed in-browser; the requirement persists.                                                                                                                    
                                                                                                                                                                                               
3. Token itself is fully valid (fresh OAuth exchange, valid refresh token,                                                                                                                     
   userinfo confirms correct account).                                                                                                                                                         
                                                                                                                                                                                               
This matches other reports of Jio-managed subscriptions not syncing developer                                                                                                                  
entitlements to Antigravity (threads 176732, 132204), and family members being                                                                                                                 
shown as Free tier (thread 119710).                                                                                                                                                            
                                                                                                                                                                                               
What I've already tried                                                                                                                                                                        
                                                                                                                                                                                               
- Fresh OAuth login with cleared credentials                                                                                                                                                   
- Completing the Google account re-verification flow (VALIDATION_REQUIRED)                                                                                                                     
- Verified supported region, age, and active subscription status                                                                                                                               
                                                                                                                                                                                               
Request                                                                                                                                                                                        
                                                                                                                                                                                               
Please trigger a backend eligibility/entitlement refresh for this account so the                                                                                                               
Antigravity consumer tier is provisioned. Happy to provide any additional                                                                                                                      
account identifiers needed via DM. 

Hi @Sam_Ha, Welcome to the Forum!

The error indicates that Antigravity is currently unavailable in your location. Please review the list of supported regions here. Verify the country listed on your Google Terms of Service page; if it is incorrect, you may submit a request to update your associated region. If your country is supported but you are still encountering this error, please provide the following details:

  • Whether you are using a VPN or proxy