Critical Bug: Unanswered prompts are draining 7% quota per attempt on Pro tier (Screenshots attached)

I am submitting a public bug report because the standard Google One / Gemini feedback widget only allows a single image upload, which is entirely inadequate for documenting a progressive backend failure.

I am a Pro subscriber trying to manage my business workload. This morning, at a fresh 0% usage, I submitted a simple prompt to find an aftermarket battery for a Bobcat E10z. The system failed to generate any response and hung on a blank screen.

Instead of recognising the timeout, the system charged me 7% usage for the non-response. I attempted the prompt three times, resulting in a 21% quota drain in minutes and pushing me toward a 5-hour reset lock—all for zero output.

Users should not be penalised for backend timeouts, and we should not be forced to waste billable working hours navigating a broken feedback system. Please review the attached screenshots showing the timestamps and the unjustified usage spikes, and escalate this quota-tracking bug to the development team immediately.

Hi,

Sorry to hear about that. I’m afraid it’s unlikely the Gemini app team will see this feedback here. I’d recommend just sending the text through the in app feedback mechanism.