Can’t access my Stitch project – requesting backup/export of project data

Stitch
1

Hi Stitch team,
I’m unable to access my Stitch project due to what seems like a bug. The project page doesn’t load / I can’t open it anymore, so I can’t export anything from the UI.

Request:
Could you please help me restore access, or provide a backup/export of the project data (project files, settings, and any generated assets) if restoration isn’t possible?

What I’ve tried:

  • Multiple browsers + incognito

  • Cleared cache/cookies

  • Different network

  • Re-login

If you need additional details (timestamp, console logs, account email, etc.), tell me what to share and I’ll provide it.

Thanks.

2

try to duplicate project, it helped to me and some others

3

I extend my sincere gratitude for your recommendation; however, I regret to inform you that an error arises during the duplication process, preventing the operation from being executed successfully.

4

I upgraded to the Ultra package, the highest tier, solely to leverage this fantastic application on a broader scale and to potentially develop a full-stack project within an ecosystem akin to antigravity. However, my current experience is nothing short of disappointment, coupled with wasted hours. Your assistance would be greatly appreciated.

5

Hey @semihgenc thanks so much for the detailed breakdown! It really helped us pinpoint the issue and resolve it quickly. We apologize for the trouble this caused your project.

The fix is now live. If you run into anything else minor or major issues please let us know. We value your input and are always looking for ways to improve.

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6

Thank you immensely for your support; indeed, my issue has been resolved.

1 Like