[BUG] Paid Pro Account Completely Locked Out Globally / Multi-Day Cooldown on All Models (Gemini & Claude)

Hello Google AI Developers and Antigravity Team,

I am writing to report a critical entitlement and quota synchronization bug that has completely blocked my ability to use the Antigravity client under my paid Pro subscription ($20/month).

What happened:

  1. Yesterday, my Claude models suddenly entered an incorrect 4-day cooldown after minimal usage, which completely contradicts the advertised 5-hour refresh rate for the Pro tier.
  2. Today, the issue escalated into a total system lockout. Right now, EVERY SINGLE MODEL in my workspace—including Gemini 3.1 Pro (High) and even the low-resource Gemini 3.5 Flash—is completely blocked.
  3. The client is showing a global workspace lockout timer of “2 days 16 hours” across all available LLMs.

Clicking the “Refresh” button in the model settings does absolutely nothing. This is not a standard overage issue; this is a severe billing/auth sync failure where paid Pro accounts are being erroneously flagged and pushed into a broken, multi-day penalty restriction baseline.

We are paying for a premium service to maintain our development workflow, but right now, I am getting zero functionality for my money.

I have already submitted a detailed report via “Auth and Billing” feedback wit

h server logs and screenshots attached. I urge the engineering team to look into this specific account lockout pattern, manually clear the incorrect quota flags for affected users, and deploy a hotfix for this entitlement sync bug.

Thank you, and I look forward to an official response.

I emailed them twice, but i received no response