Severity: Critical — prevents resuming the vast majority of saved conversations
Scope: Account-wide (reproduces on desktop & mobile; brand-new chats also fail)
Started: First noticed today; worked not that long ago
Product: Google AI Studio (web)
Area: Drive↔AI Studio deep-linking; Library pagination; Drive file conversion
Summary
- Double-clicking AI Studio chat files in Google Drive (or Open with → Google AI Studio) always lands on
https://aistudio.google.com/app/library
instead of the specific conversation. - Attempting to open the same files from within AI Studio via Add → Google Drive fails with “Failed to convert file.”
- Because the Library view hides older chats (appears capped around ~90 items), this combination cuts off access to most conversations. Recent threads on Google’s official forums confirm both the Drive→Library redirect and the ~90 item cap.
Steps to Reproduce
- In AI Studio, ensure autosave to Drive is ON. Create a new conversation (to rule out legacy files).
- In Google Drive, locate that new chat file → Open with → Google AI Studio.
- Observed: Loads
/app/library
(not the specific conversation). - In AI Studio, start a new chat → Add → Google Drive → select the same file.
- Observed: “Failed to convert file.”
Issues
- Drive deep-links redirect to Library.
- Drive import fails conversion with “Failed to convert file.”
- Library hides older conversations
Impact
- Hard data lock-out: Can’t reopen or continue the majority of conversations saved in Drive.
- Cross-device: Same behavior on desktop & mobile (account-wide).
- Workflow breakage: Durable links from Drive are unreliable; history retrieval depends on the Library cap.
- Not mitigated by local actions: Clearing cache, re-auth, single-account sessions, or storage checks don’t resolve it (status page shows no incident).
Environment
- Account: Consumer Google Account (not Workspace).
- Browsers: Chrome
- Mobile: Android also reproduces.
- Region: North America
- AI Studio status: Normal (no active incident).
Additional artifacts you can attach
- Screenshot of Drive “Open with” menu showing the warning triangle badge beside Google AI Studio.
Requested remediation from Google
-
Restore Drive deep-link behavior so AI Studio opens the specific conversation referenced by the Drive item.
-
Fix Drive→AI Studio conversion for AI-Studio-saved conversation files (eliminate “Failed to convert file”).