API stopped working in the Netherlands

Gemini API
1

API stopped working in the Netherlands. Modified by moderator. Writes: From Google: Error: User location is not supported for the API use. (400). Although it worked recently. What could be the problem?

1 Like
3

Is it still down and are you sure you’re not using a VPN?

5

Hi, I am facing the same problem. The API suddenly stopped working in the Netherlands although the IP address of my machine didn’t change.

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8

I tried using the API from the Netherlands using a VPN and everything seems to work for me.

Could you try opening ipinfo.io and copy-pasting what it says?

And just to verify, you are calling the API from your machine, not from something like colab?

1 Like
11

Hi @Guillaume_Vernade , not OP, but also experiencing this issue.

Last week, Gemini API was working for us. Now suddenly we get HTTP 400 “User location is not supported for the API use”.

{
  "ip": "188.245.176.109",
  "hostname": "static.109.176.245.188.clients.your-server.de",
  "city": "NĂĽrnberg",
  "region": "Bavaria",
  "country": "DE",
  "loc": "49.4542,11.0775",
  "org": "AS24940 Hetzner Online GmbH",
  "postal": "90402",
  "timezone": "Europe/Berlin",
  "readme": "https://ipinfo.io/missingauth"
}

A peculiar thing is that the API still works from our office in Copenhagen, Denmark.