API access issue → Region restriction

Gemini API
1

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I am receiving a “FAILED_PRECONDITION: User location is not supported for the API use” error when calling Gemini API from Vietnam.
Our cluster uses IP “Modified by Moderator”(ASN 135932, Hypernode One Member Company Ltd, Vietnam).
This IP is located in Vietnam, which is listed as a supported region in https://ai.google.dev/gemini-api/docs/available-regions,
but the API request is still blocked.
Please confirm and whitelist this ASN/IP range as a supported region.

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API access issue → Region restrictio

3

Hi @Quyen_Van,

For better assistance, please report all IP related issues here