Hello,
I have a looping age verification issue on my Google account.
I have completed age verification successfully with my credit card. The age verification page shows: “You do not need to take any action because your Google account does not require age verification.”
However, every time I try to access Gemini web app, it keeps redirecting me back to the age verification page over and over again.
My payment profile country is set to United States, and I am accessing with a US IP address.
I have attached a screenshot showing the verification completed page.
Please help fix this backend permission bug and unlock Gemini access for my account. Thank you.
Hi @sjsj,
This developer forum is specifically for Google AI Studio and Gemini API inquiries, so issues with the Gemini web app are out of scope. If you are experiencing an age verification loop within the Gemini application, please file a report directly through the Help section of the Gemini App. You can do this by navigating to Settings (gear icon) > Help > Help Center > Report a problem.