Hello Google Gemini API team,
I am requesting a manual review and unblock of Gemini API access for two of my projects. Both are returning 403 PERMISSION_DENIED: “Your project has been denied access. Please contact support.” on all REST API calls.
Project Details:
- Project Number: 7733848672..
- Project Number: 7563117021..
- Region: India (Gujarat, Rajkot)
- Use Case: Medical AI application (Gemini Live API integration for real-time assistance)
Troubleshooting Already Done:
- Confirmed both API keys are valid (no API_KEY_INVALID error)
- Generative Language API is enabled on both projects
- API key restrictions updated — restricted to Gemini API only (not unrestricted)
- Tested with keys generated both from Google Cloud Console and Google AI Studio
- Tested with fresh keys after saving restrictions — same 403 on both
- No VPN in use
- No banner or warning visible on either project dashboard in Cloud Console
- Google AI Studio web playground works fine with the same Google account
- Issue persists across both projects, ruling out a single project misconfiguration
- Waited 15+ minutes after applying key restrictions — no change
Error Response (identical on both projects):
{
"error": {
"code": 403,
"message": "Your project has been denied access. Please contact support.",
"status": "PERMISSION_DENIED"
}
}
This strongly appears to be a false positive from an automated abuse-detection filter, as AI Studio works perfectly on the same account but the REST API is blocked across all projects.
I have also submitted the official unblock form. Could someone from the team please manually review and restore API access for both project numbers listed above?
Happy to provide any additional information needed. Thank you.