"User location is not supported" error persists even after changing server IP

Gemini API
1

Hello,

I am getting the following error when making requests to the Gemini API:

“User location is not supported for the API use.”

I am located in Turkey. I asked my server provider to assign me a new IP address, but the error still persists (or: I am about to test with a new IP and wanted to report this issue).

Could you please help me understand why this is happening? Is Turkey currently a supported region for the Gemini API? I am not using any VPN or proxy.

My API key is a [standard / auth] key created in Google AI Studio, project name: ikincielkitap.

Any guidance on how to resolve this would be greatly appreciated.

Thank you.

2

Hello @nur369966635254 ,

This could be specific to your IP address. Please report it on our Report IP problems page. Suggested workarounds which may help for now:

  • Try temporarily switching to a different network (e.g. try with the hotspot from your phone if available).

  • Try asking your host for a new IP.

  • Trying switching between IPv6 / IPv4.