Hello,
My Google AI Studio account/project was previously on Tier 3, but it has suddenly and unexpectedly been downgraded to Tier 1 (“Paid 1”). Because of this, my billing account tier cap was reached, and the service has been paused.
Could you please help me restore my account to Tier 3 and fix this synchronization issue?
Project ID: 014E04-B1E85D-890…
Thank you!
Hello @Muny ,
This is likely happening because of an automated flag on your account. The following should help in this situation…
Check for banners / error callouts in the AI Studio Projects page & the Billing page. Mostly these flags cause visible banners or other errors on these pages with concrete next steps / appeal links.
If the above provides no concrete steps to solve the situation, you should consider applying for a temporary rate limit increase until this can be resolved.
We apologise if the above doesn’t resolve the problem for you immediately. We’re working to improve our messaging in AI Studio and support processes to handle this better.
Sincere apologies for this issue. Please use this form to report sudden tier downgrades, our team will check it out: Gemini API Tier Downgrade Report Form