things were going fine and then all of a sudden I send some text and it would just scroll from the top to the bottom of the entire chat. I could start a new chat initially, but now, all the chats do it and a new chat does the same thing. I cannot do anything. I have cleared cache, restarted the computer, used a different browser (chrome & Safari) and even upgraded from Pro to Ultra just to see if this would help and so far nothing is working..what can I do next?
Welcome to the community,
can you please elaborate on what you were trying to do or how long the conversation was ?
Help us reproduce this
thankyou
Yes, so the first conversation was very long..roughly 700 pages when copy and pasted. However, I have since backed up all the data and deleted all conversations period. nothing is remaining. when I go to gemini it is as if I have never used it. I went to activity and made sure all was clear thinking this might help due to a memory use issue. Still, now when I just try to do a new chat..just to say..“what is the date today” I receive “something went wrong” or “check your internet connection” ..which has been working without issue..so I am at a complete loss
since I am new here I can only attach one item at a time but here is a screenshot I just took with the most recent error
This seems to be peculiar , is this problem still persistent ?. if so, can you please DM me the email you have used for gemini so our team might be able to have a look at this