I’m still bummed 2.5 Pro was removed from the app. It was, by far, the best model for writing among any of the companies.
Just keep the thread running, we need a response.
It looks like nobody from Google appears here more than once. Where is that Mustan_lokhand man, if he is responsible for this issue?
Yes Man, I too use the model extensively for Writing. This is a exceptional model on that aspect. The Google Company decided to ruin their market by themselves. At least they should clear about what is happening.
@Payal_Sharma2 @Logan_Kilpatrick @Mahesh_Sutar @Mustan_lokhand @Aakash_Bansal @Jon_Matthews
Kindly look into this. This is a serious issue hence we are seeking your attention ASAP!
Could it be because it’s still available via API, but not in the Playground anymore?
If that’s the case, we can’t do nothing about it. All we can do is request google team to bring back Gemini 2.5 Pro in AI Studio Playground for Paid Customers, But I doubt them that they will make a change.
Any other good model available for creative writing and general content writing ? If you come across any kindly suggest me one, Don’t suggest any Gemini Models. I am done with the Google AI Models. So much arbitrariness in decision making without taking into the account of consumer choices.
Sorry, have no suggestions for you, Gemini 2.5 pro was the best from all existing LLMs I know.
Still Google should make an official announcement, I suppose.
Sorry for being pessimistic. I strongly believe they won’t give any attention to this issue. The Company is losing it’s trust for a long time now.
Google Team should understand one thing. If there is a better model available, People will not ask access for the old model. This means that you still not yet created a better model than the old one. So limiting access in this case it not acceptable. Access should be available for Paying customers without any criteria.
Still we need to draw as much attention as possible to this issue. Maybe open more tickets and write more posts.
I wonder if that’ll help? Anyway, I’ve emailed support because I want a refund. I topped up my account to use it for 2.5. So they’re welcome to give the money back. Maybe they’ll listen when it comes to money.
Have no idea if it helps, at least they should know our position. We are paying for their service and they should pay attention to their customers, I suppose.
@Mustan_lokhand This guy is so reliable. He always resolves the issues and escalate it to the team. But getting such reply from him made me believe that it is the end of Gemini 2.5 Pro. RIP to the great model.
Everyone made great points.
Even if it feels this way, we shouldn’t give up. Google should make an official announcement. Even if that guy works in Google it doesn’t change anything. 2.5 pro disappeared from our subscriptions, we as customers should be notified about such a change in the service they provide.
I still try to talk to support. They emailed me that they escalated this issue to the backend team. Let’s see what they will say at least.
May I know what is the email ? I will also try from my side.
They email me from here: googleone-support@google.com
But I started my tickets from talking to them in Google One support chat.
I am a regular user of 2.5 pro. We want 2.5 pro back on the paid plan, Gemini 3.1 pro is horrible.