Subject: Appeal for Manual Review – Suspended Project / Application: [Nama Project Anda di AI Studio / PHP code Doctor]
Dear Google AI Studio Trust & Safety Team,
I am writing to formally request a manual review for my suspended project in Google AI Studio, which received the notification: “App suspended for abuse – This app was suspended for violations of our policies.”
I believe this action was triggered by an automated false positive due to keywords related to ticketing and membership registration. Below are the specific details of my project:
Application Details
Project / App Name: PHP code Doctor / Simpadu Maczman
Associated Google Account: am..@gmail.com
Project ID / URL: voltaic-charger-sszp9
Purpose and Functionality
The application is an internal community management and administration system designed for the PSM Makassar Football Club Supporter Community in Indonesia. Its primary functions include:
Supporter Membership Management: Recording and organizing verified member directory data (e.g., supporter chapter, membership ID, and basic contact verification) for official community administration.
Dedicated Supporter Ticket Allocation: Assisting community administrators in managing and distributing special supporter-quota match tickets exclusively to verified members, preventing scalping and ticket abuse.
Natural Language / AI Assistance: Using the Gemini API strictly for data formatting, member administrative queries, and internal FAQ assistance for community staff.
Clarification on Policy Compliance
No Ticketing Exploits or Scalping: The application does not scrape third-party ticketing platforms, deploy automated ticket-buying bots, or facilitate unauthorized reselling. It solely serves as an internal roster and allocation verification tool for the community.
Data Privacy: User data is processed strictly for membership identification with user consent and is not used for illicit harvesting, spam, or unauthorized marketing.
Defensive & Compliant: All prompts and workflows are strictly aligned with Google’s Developer Terms of Service and Prohibited Use Policies.
Request for Review
I respectfully request that your team:
Conduct a manual review of the application’s actual logs, prompts, and architecture.
Reinstate access to the project under am…@gmail.com.
If any prompt or schema inadvertently crosses an automated safety heuristic, please advise so I can promptly modify it to ensure complete compliance.
Thank you very much for your time, assistance, and understanding.
Sincerely,
Amditya Fahriansyah
Admin / Developer – PSM Makassar Supporter Community Management