Subject: BUG encountered after upgrading to Gemini paid membership

Gemini API
,
1

Subject: BUG encountered after upgrading to Gemini paid membership

Hello, I would like to ask about a BUG I encountered after upgrading to the Gemini paid plan.

I have three Google accounts:

  • A – the main Google One AI paid account

  • B – a family member under account A, with shared access

  • C

I also have three Google Apps Script web app deployment URLs:

  • App 1 – deployed and authorized by account C, with “Anyone can access” permission

  • App 2 – deployed and authorized by account B, with “Anyone can access” permission

  • App 3 – deployed and authorized by account A, with “Anyone can access” permission

If only accounts B and C are logged in, all three URLs (App 1, App 2, App 3) load normally.

However, as long as account A is logged in together with either B or C (A+C or A+B), then all three apps fail, and the following error appears:

Google Docs has encountered an error. Please try reloading this page, or come back in a few minutes.

To learn more about Google Docs editors, please visit our Help Center.

We’re sorry for the inconvenience.

— Google Docs team

But if account A is logged in alone, all three apps work normally.

I would like to ask whether there is any solution or workaround for this issue.
(Please do NOT tell me “just log in with account A only” — that is not a reasonable solution.)

Thank you.

3

Hi @BearBaby

Thank you for bringing this to our attention.
Could you please help us to understand how you are logging into multiple accounts at the same time? Kindly provide an example with the steps to reproduce the issue, as this will help us replicate it and share it with the appropriate teams.

5

This issue occurs when different user accounts have previously logged into the same computer

7

Hello,

Could you please help us reproduce this issue by providing all the steps to reproduce it? This will help us better understand and analyze the problem and share it with the appropriate teams.

8

= = You’re asking the impossible.

When this happened previously, I reported it to you immediately, but it was ignored.

I also provided relevant explanations before,
yet now you’re asking me to provide a complete reproduction of the entire process?

Moreover, in my last reply I already explained that
this issue occurs when different user accounts have previously logged in on the same computer.

You can test it yourself by using one computer,
logging in with different user accounts,
and then creating a Google Apps Script to test it.