Hey @baller thanks for providing further details, our team is actively investigating this. To help us identify the block reason quickly, could you please clarify the type of your blocked account? We specifically need to know if it falls under any restricted categories, such as a unicorn account or an underage account, as we currently block accounts associated with specific countries and these types of profiles.
Based in America
YouTube false flagged me as underage on October 21.
Does that affect my usage of Stitch, regardless of my age entered in Google?
@baller To access Stitch, your Google account age must be 18 or over. If your account age falls below that threshold, you will not be able to access our services.
Account is over 18.
Not sure how well this is implemented. Definitely not all users are above 18
Did you also get false flagged by the ai estimator? Just got another account flagged and now it won’t work there.
I don’t understand exactly your question. I can access stitch with my university account but not with my personal account. Btw, I’m 20 years old, it’s not a matter of age.
Hey @baller My team confirmed that while we do have a blocking mechanism, your screenshots look entirely different. This means something outside of our service is blocking your account before it reaches our official block process. We are investigating what this external factor might be.
Hi rishabh, the problem is fixed. Once I got false flagged from YouTube, I had to verify and everything worked after that. If you can make it more clear in the acces denied page rergarding age, that would be helpful. Otherwise thank you for your help. ![]()
Thanks @baller for confirming this, the age criteria are addressed in our FAQs.
Ok… I will make this a lot easier than it looks on this forum. I used Stitch for over a month with no issues. Then Google updated something that blocks accounts that haven’t been age verified. I have used this account for 7 years now and am age verified with youtube and other Google products but my main account had a small note that said verify your age. Once I did this stitch is back to normal.
Hey @Jason_Snow thanks for pointing this out. As I mentioned earlier, it’s important to ensure your Google account meets all verification requirements to avoid any service interruptions. The blocking mechanism in Stitch operates a bit differently, so staying verified is the best way to keep your workflow smooth.
Hey @mingqiang_wang please try re-verifying your account. That error isn’t coming from Stitch’s blocking mechanism, but rather from Google’s own security settings. Let us know if the issue persists after you’ve checked your account status!
I’m getting the same error, and the issue is resolved by below link:
Age Verification: myaccount.google.com/age-verification.
this right!i use this fix it。
