Request for manual review – New project immediately Restricted / Billing Tier Unavailable

Google AI Studio
1

My Google Account was previously disabled, but my appeal was approved and account access has been restored.

After restoring and verifying my account, I created a new Google AI Studio project. However, the newly created project immediately shows Restricted, with Billing Tier: Unavailable.

Project ID: geminiexam-5076..
Intended tier: Free Tier
Billing account: None

I would like to use the Gemini API Free Tier without enabling paid billing.
Could you please manually review whether the previous account restriction is still affecting Gemini API access?

2

Hello Gemini API Team,

I am requesting a manual review of my Gemini API access.

My Google AI Studio project shows:

- Billing tier: Unavailable

- Project status: Restricted/Unavailable

Every Gemini API generateContent request returns:

403 PERMISSION_DENIED

“Your project has been denied access. Please contact support.”

I am trying to use the Gemini API for a personal Telegram bot for testing and development.

I would like to use the Free Tier if eligible and do not want to enable billing at this time.

Could you please review my project/account and restore Gemini API access if the restriction was applied in error?

Thank you.

3

Hello @liang_a ,

Getting a 403 API error response and / or seeing “Unavailable” next to your project in AI audio indicates a flag has been placed on your account. To proceed:

  1. If you’re on the free tier with no billing attached, please try the below steps:

  2. Check Model Availability & Rate Limits:

    • Ensure that the model you are requesting is available on your current plan. For example, not all models are available on the free tier. You can verify model availability, quotas, and limits on the AI Studio Rate Limit dashboard.

  3. Ensure you have completed age verification by navigating to Google Account Age Verification and verifying date of birth in Google Account Personal Info.

  4. Complete Phone Verification and turn on 2-Step Verification (2SV) on the Google Account associated with your project.

  5. Once age, phone and 2sv are configured, retry your request or create a new API key in Google AI Studio.

  6. If completing these steps still does not restore access (or if using a model requiring a paid tier), you might want to consider adding prepayment credits directly in Google AI Studio and/ or attaching a Google Cloud Billing account in the Google Cloud Console. Please note this will mean you lose your free tier quota.