We have an approved billing extension for an outstanding invoice, and Billing Support confirmed our account is in good standing. However, the Lightning security engine has overridden this and locked Vertex AI. Please manually flush the dunning decision cache for Project ID: agents-4414.. and Project ID: skycommerce-4475..
Hello @HighSky_AI ,
For Vertex AI, support is managed through Google Cloud Customer Care. Please open a billing support case directly in your Google Cloud Console at https://console.cloud.google.com/support with your Project IDs so the Cloud Billing team can review your account.