Login Issue: "Account Not Eligible" error after macOS reinstall - Request for assistance

Gemini API
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1

Dear Antigravity Team,

I am writing to report a critical login issue I am experiencing with the Antigravity editor.

After I reinstalled my macOS system, I found myself unable to log in, repeatedly receiving an “Account not eligible” error message.

I am reaching out because Antigravity has become an indispensable tool for me. I am currently diving into the field of Embodied AI, and your editor has been crucial in helping me bridge my knowledge gaps. It allows me to understand programming projects more comprehensively and accurately than ever before. It has truly helped me immensely.

Could you please assist me in restoring access to my account? I would be extremely grateful for your help in continuing my learning journey with Antigravity.

My Account Info:

  • Google Account Email:

  • OS Version: macOS 26.1

  • Error Message: “Account not eligible”

Thank you very much for your time and support.

Best regards

5

Got a similar issue, but instead reinstalling my operating system, it just stopped working login after one week using Antigravity. I’m a Google AI Pro subscriber and lives in a eligible country. I don’t use Antigravity through VPN or proxy.

For now, I’m switching back to vscode.

6

Thanks for your email.
I have to stop Antigravity now and use VScode again also.
Because of the policy,I need VPN.
Maybe my VPN or pro account has something wrong.
I tried some measures,like tun model and global.None of them work.
It’s really a pity for me,T_T.
However,best wishes to you.