How a 4-Hour Overnight Fine-Tune for My Boyfriend Became a £11,550 Google Cloud Bill – and What I Learned

Last week I tried something fun and romantic: I wanted to give my boyfriend a special birthday surprise, so I fine-tuned a large-language model with Google Vertex AI using our past chat history. The goal was for the model to know my memories and being able to reply exactly like a digital version of me.

I ran the job for about four hours at night and was confident it’d stay under the free USD $300 credits. I even set a £5 budget alert. The next morning, a few hours after waking up, I opened an email titled “Issue with your Cloud Billing” → £11,550 (€13,600 / $15,500) due.

As a full-time student living on a €425 monthly stipend (after rent I have €212 for everything), this was devastating. I thought the training would cost maybe $150-200. Instead, one short run got me a charge worth years of living expenses.

What went wrong?

  • Budget alerts in GCP don’t hard-stop resources. Additionally, the budget warning email didn’t arrive until several hours after I had already discovered the huge charge).
  • The UI never warns you when the free credits are exhausted; it simply continues billing against you.
  • I was naive about GPU-hour pricing and the volume of parameter-efficient tuning.

What happened next?

  • Google Support provided a partial goodwill credit - for which I’m extremely grateful for - reducing the bill to £2,887.72. However, this still accounts for 16 months of my disposable income.
  • I shared the story on the platform called Red note; it reached 1.2 million views, 15 k likes, 2 k comments within 48 hours. From the engagement there I could see that many developers fear unexpected cloud bills.

Why I’m telling this story here

  1. Awareness – Budget alerts ≠ hard limits. There’s no hard limits and you will end up with an astronomical bill using Google Vertex AI, even with spending caps.
  2. Advice Needed – Have you successfully negotiated further waivers or instalment plans with a cloud vendor? Any DevRel or FinOps folks at Google willing to guide a student?
  3. Call for Change – Cloud-cost UX still has dangerous blind spots. Students and indie devs deserve real safety rails.

If you have ideas, internal contacts, or volunteer credits that could help, please DM me. I’m happy to share full billing details confidentially.

:sun: I still love experimenting with AI and GCP – I just hope this hard lesson can become a catalyst for better cost controls for everyone.

Thank you for reading & amplifying.

Mods: if this post violates rules please let me know – no promotion intended, just genuine help request.
Modified by moderator
Lyahn Wang | Third-year Economics & Management student

4 Likes

This is SUCH a good story. I cannot believe Google will hold you to it. Have you hit local/ national papers? If you’re comfy on a mic it would make a good podcast interview too!! I’m co-promoting via my blog. If you want to chat - I’ll interview you! I am UK based, but lacking audience. Ha Ha. “Modified by moderator

Also, https://www.reddit.com/r/googlecloud/comments/x4gi71/so_you_got_a_huge_gcp_bill_by_accident_eh/ might be useful. You are not alone!

Thanks so much for your support and gave me the links! It really is quite a story, over 1 million views on social media within two days also shows that. Right now, I’m still prioritizing escalating the issue internally (although my Google cloud support rep declined to escalate my case, I’m planning to reach out directly to responsible managers via linkedin) If I find myself completely stuck, I will definitely consider reaching out to various media outlets and your podcast. Thanks again for reaching out Lucy!

Hi @Lyahn,

Welcome to the Forum!

I’m sorry this happened to you. Definitely reach out to Cloud Billing and request a refund. Here’s the link with instructions: Resolve Cloud Billing issues  |  Google Cloud I hope they can help!

Thank you!

Hi Chunduriv,

Thanks so much for your compassion and the link with instructions! It’s great to be supported during this hard time.

I’ve been in contact with the Google Cloud support rep these days, and they kindly gave me a partial waiver, which I’m deeply grateful for. But the rest of the bill is still financially impossible for me to pay, and they confirm that they’ve made the final decision.

I’ve been in contact with some Google Cloud case escalate managers via email, but I didn’t get any response so far.

Maybe I can try to accept the interview with the media and let them tell my story?

I really don’t know what to do at this moment. I’ll really appreciate it if anyone can give me any advice.

Thank you!

Would you be able to DM me your support case ID? I can help take a look.

Hello Vishal,

I’m very grateful that you’re willing to offer me help. I’ll DM you the case ID right away. Hope you will have a nice day.