Google ai studio/Ai studio/Bug

Google AI Studio
1

Title: Google AI Studio returns HTTP 403 when opening my app

Description:

Hello,

I am experiencing a persistent HTTP 403 error when trying to open my Google AI Studio app.

The error is:

"403. That’s an error.

Your client does not have permission to get URL /apps/1f1191a0-0886-46b9-91ff-25ecf938ba81 from this server."

The problem is not limited to my application’s /admin route. The AI Studio app itself cannot be opened because the /apps/... URL returns HTTP 403.

Previously, the same project was working correctly in AI Studio Preview, including the /admin route and Firebase authentication.

I have already tried:

  • Signing out and signing back into Google

  • Using the same Google account associated with the project

  • Restarting the browser

  • Reopening Google AI Studio

  • Refreshing the project/Preview

  • Testing again after the previous Preview/server refresh

The issue persists.

Please check whether there is an AI Studio authentication/session, app access, proxy, or server-side permission issue affecting this app.

Project/App ID:
1f1191a0-0886-46b9-91ff-25ecf938ba81

Please note:

  • The application code should not need to be changed.

  • Firebase configuration should not need to be changed.

  • This appears to occur at the Google AI Studio /apps/... access level before the application itself can load.

Could you please investigate the 403 permission error and restore access to the app?

Thank you.

3

Hello @AYAZ_MILAD ,
Getting a 403 API error response and / or seeing “Unavailable” next to your project in AI audio indicates a flag has been placed on your account. To proceed:

  1. If you’re on the free tier with no billing attached, please try the below steps:

  2. Check Model Availability & Rate Limits:

    • Ensure that the model you are requesting is available on your current plan. For example, not all models are available on the free tier. You can verify model availability, quotas, and limits on the AI Studio Rate Limit dashboard.

  3. Ensure you have completed age verification by navigating to Google Account Age Verification and verifying date of birth in Google Account Personal Info.

  4. Complete Phone Verification and turn on 2-Step Verification (2SV) on the Google Account associated with your project.

  5. Once age, phone and 2sv are configured, retry your request or create a new API key in Google AI Studio.

  6. If completing these steps still does not restore access (or if using a model requiring a paid tier), you might want to consider adding prepayment credits directly in Google AI Studio and/ or attaching a Google Cloud Billing account in the Google Cloud Console. Please note this will mean you lose your free tier quota.

  7. If you are on a paid tier:

    1. Check for banners / error callouts in the AI Studio Projects page & the Billing page. Mostly these flags cause visible banners or other errors on these pages with concrete next steps / appeal links. You can also check the email address associated with your project for information on next steps.

    2. If your GCP project/ billing account is suspended, you must submit an appeal directly through the Google Cloud Console following the Project Suspension Guidelines (Help Center)