Hello Google AI Developers community,
I’m developing SaaS platform, and I’m trying to enable billing so I can integrate and test the Gemini API. Unfortunately, I’m blocked by an issue with the Prepay setup.
What happens:
When I click “Set up Prepay”, the dialog opens but its content is blank. I cannot complete the payment setup or add credits. My Gemini API requests also return HTTP 429.
What I’ve tried:
- Repeated the setup multiple times.
- Tried Chrome, Safari and Mozilla. The same issue occurs in all three browsers.
- Contacted Google Cloud Support and opened case #75234865, but I still don’t have a resolution.
Could someone please help me understand:
- Is this a known issue with Gemini API Prepay or billing account activation?
- Is there a way to reset or manually complete a Prepay setup that may be stuck?
- Which support team can investigate this specific billing issue?
I can share screenshots and additional diagnostic details privately with an authorized Google support representative.
Thank you in advance for any guidance.