Gemini API Key incorrectly has Free Tier usage limits despite being a Tier 1 key

Gemini API
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1

Hi,

We have a Tier 1 API key which for some reason only has free-tier rate limits. This is definitely a bug on your end. The console shows the API is “Tier 1” and our billing is correctly set up, but I am getting 429s at 10/15 requests for minute for flash/flash-lite respectively (i.e. free tier limits). We are definitely using the supposedly Tier 1 key.

It seems others have also had this issue:

This is urgent for us, as we cannot use Gemini for our use-case until it is resolved.

Thanks,

Fraser

2

More examples of other users with the same issue:

4

Hi @Fraser_Price,

Welcome to the Forum,

If your Tier 1 API key is restricted to free-tier rate limits, please contact the dedicated Billing Support team for quick assistance. They can be reached directly via this link Get Cloud Billing support  |  Support Documentation  |  Google Cloud.

Thank you!

6

I’m having the exact same problem – except if I try to reach out to the support team on the link you gave me, I get told I do not have access to make support requests. (I am exactly 1 user on a team the size of 1, so I don’t understand why this would be the case).

Project #:134696299386

It certainly seems to have a tier 1 api key associated with it and billing seems to be enabled.